Beth Roth
Kansas City,MO
Summary
Outgoing and friendly employee with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality.
Overview
4
4
years of professional experience
Work History
In-Home Nanny
Private Family Household
03.2023 - Current
- Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
Barista
Made In KC
04.2022 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista/Floor Manager
Parisi
03.2021 - 04.2022
- Promoted to management position within four months of being hired.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Increased repeat business by providing exceptional customer service and building rapport with cafe regulars.
- Kept inventory stock, recorded merchandise, accounted for products and assessed consumer demand daily.
Host
The Melting Pot Restaurants Inc.
09.2020 - 03.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
No Degree - Mass Communications/Theater Performance
University of Kansas
Lawrence, KSSkills
- Available Weekends
- Cleanliness
- Patience and understanding
- Exceptional customer service
- Adaptive and creative
- Reliable and Dependable
Timeline
In-Home Nanny
Private Family Household
03.2023 - Current
Barista
Made In KC
04.2022 - 03.2023
Barista/Floor Manager
Parisi
03.2021 - 04.2022
Host
The Melting Pot Restaurants Inc.
09.2020 - 03.2021
No Degree - Mass Communications/Theater Performance
University of Kansas
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