Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Schlangen

Paynesville,MN

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

7
7
years of professional experience

Work History

Manger

Dollar General
Paynesville, MN
02.2022 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Entered time and attendance logs in preparation for payroll.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Maintained adequate staffing to meet objectives within budget.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Troop Leader

Crow River Trail Guards
Paynesville, MN
04.2018 - Current
  • Cultivated relationships with community leaders, organizations and businesses to support volunteer efforts.
  • Delivered presentations and information during scheduled weekly meetings to educate participants.
  • Facilitated activities and opportunities to achieve rank advancements.
  • Evaluated newly established troops, supported administrative needs and communicated expectations to new volunteers.
  • Compiled paperwork for extended trips, meeting information and fundraising efforts.
  • Organized weekly troop meetings, providing guidance and support to members.
  • Led team-building exercises to foster collaboration among members.
  • Maintained accurate records of scout attendance, rank advancement, badges earned and other achievements.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Conferred with management to discuss and resolve participant complaints.

Caregiver

Consumer Directions
St. Cloud, MN
12.2017 - Current
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Accompanied clients to social events such as movies or plays.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Contributed to case reviews of client status and progress.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

Direct Support Professional

Catholic Charities
Saint Cloud, MN
06.2017 - 05.2023
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Used approved crisis intervention techniques in emergency situations.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Transported clients to doctor's appointments and errands.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Assisted in planning and implementing recreational activities for participants.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Education

Ridgewater College
Willmar, MN

Skills

  • Strategic Planning
  • Policy Implementation
  • Performance Management
  • Business Administration

Timeline

Manger

Dollar General
02.2022 - Current

Troop Leader

Crow River Trail Guards
04.2018 - Current

Caregiver

Consumer Directions
12.2017 - Current

Direct Support Professional

Catholic Charities
06.2017 - 05.2023

Ridgewater College

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Beth Schlangen