Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Scott

Mount Jackson,VA

Summary

Quality management professional with robust experience in driving process improvements and ensuring compliance with industry standards. Skilled in root cause analysis, auditing, and quality control methodologies. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, problem-solving abilities, and effective communication.

Overview

13
13
years of professional experience

Work History

Quality Manager

Bowman Andros Products, LLC (Andros Ingredients)
08.2019 - 07.2025
  • Developed and implemented quality assurance processes to enhance product consistency.
  • Conducted regular audits to identify areas for improvement in operational workflows.
  • Collaborated with cross-functional teams to ensure compliance with industry standards.
  • Trained staff on quality control procedures and best practices for operational efficiency.
  • Analyzed data trends in product performance to recommend process adjustments.
  • Maintained documentation of quality metrics and reporting for management review.
  • Facilitated problem-solving sessions to address non-conformance issues effectively.
  • Assisted in the development of training materials focused on quality management systems.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Calibrated instruments and scales in production area and quality lab.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Mentored junior staff members in quality management principles, fostering professional growth among team members.
  • Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
  • Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Devised specifications for processes.
  • Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
  • Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
  • Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
  • Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Oversaw successful completion of external audits with no major non-conformances identified.
  • Collaborated with procurement to assess and improve quality of raw materials, impacting product reliability positively.
  • Enhanced customer satisfaction by ensuring products consistently met or exceeded quality expectations.
  • Led cross-functional teams in root cause analysis, identifying and rectifying sources of quality deviation.
  • Fostered culture of quality awareness and continuous improvement across organization.
  • Coordinated with R&D department to incorporate quality considerations in early stages of product development.
  • Streamlined supplier qualification process to ensure only high-quality materials were used in production.
  • Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.
  • Initiated feedback loop with customers to gather insights on product quality, driving strategic improvements.
  • Implemented risk management framework to proactively address potential quality issues before they affected production.
  • Achieved significant reduction in production errors, implementing continuous improvement program.
  • Reduced time to market for new products by optimizing quality control processes without compromising on standards.
  • Enhanced operational efficiency and reduced waste by applying lean manufacturing principles to quality management process.
  • Developed comprehensive quality assurance documentation to streamline audit process, ensuring adherence to industry standards.
  • Led transition to more sustainable manufacturing process, improving product quality while reducing environmental impact.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.

Quality Assurance Manager

Bowman Andros Products, LLC
06.2014 - 08.2019
  • Developed and implemented quality assurance protocols to ensure compliance with industry standards.
  • Conducted regular audits and inspections to identify areas for process improvement.
  • Collaborated with cross-functional teams to address quality issues and enhance product reliability.
  • Trained staff on best practices in quality control procedures and documentation standards.
  • Analyzed data from quality reports to drive continuous improvement initiatives.
  • Led root cause analysis sessions to resolve recurring defects and prevent future occurrences.
  • Established key performance indicators to monitor quality metrics across production lines.
  • Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Inspected products and worker progress throughout production.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Recorded, analyzed, and distributed statistical information.
  • Created and maintained quality management systems to align with industry standards.
  • Played a crucial role in refining company manufacturing practices by providing expert guidance on regulatory compliance matters.
  • Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
  • Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
  • Evaluated new technologies and methodologies for potential implementation within the organization''s quality assurance program, staying ahead of industry trends.
  • Implemented new quality assurance and customer service standards.
  • Reported production malfunctions to managers and production supervisors.
  • Drove successful product launches with rigorous pre-release testing protocols that minimized post-launch issues.
  • Championed a customer-focused mindset across the organization by emphasizing the importance of consistently delivering high-quality products and services.
  • Facilitated knowledge sharing sessions on quality improvements, leading to widespread adoption of best practices.
  • Developed and implemented quality assurance dashboard, providing real-time visibility into quality metrics.
  • Pioneered use of statistical analysis tools in quality assessments, leading to more data-driven decision-making.
  • Enhanced team productivity and morale by establishing clear goals and recognizing achievements.
  • Conducted regular training sessions on quality assurance best practices, elevating team competency levels.
  • Reduced time to market for new products with streamlined testing protocols.
  • Streamlined defect tracking and resolution process, minimizing impact on production schedules.
  • Analyzed customer feedback to identify quality trends and areas for improvement.
  • Implemented supplier scorecard system, improving supplier performance and product quality.
  • Initiated and managed relationships with suppliers to ensure raw materials met quality specifications.
  • Negotiated with external certification bodies to ensure timely and cost-effective product certifications.
  • Mitigated risk of non-compliance with industry regulations by maintaining up-to-date knowledge of standards and conducting regular audits.
  • Improved customer satisfaction by ensuring all products met stringent quality standards before release.
  • Collaborated with product development teams to integrate quality assurance principles early in design phase.
  • Led cross-functional teams to identify and resolve quality issues, fostering culture of continuous improvement.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Cultivated quality-centric mindset throughout organization, leading to fewer customer complaints.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Established and tracked quality department goals and objectives.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Determined quality department standards, practices, and procedures.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
  • Specified quality requirements of raw materials with suppliers.

Quality Supervisor of Quality Technicians

Bowman Andros Products, LLC
05.2012 - 03.2013
  • Developed and implemented quality assurance processes to enhance product consistency.
  • Conducted regular audits to identify areas for improvement in operational workflows.
  • Collaborated with cross-functional teams to ensure compliance with industry standards.
  • Trained staff on quality control procedures and best practices for operational efficiency.
  • Analyzed data trends in product performance to recommend process adjustments.
  • Maintained documentation of quality metrics and reporting for management review.
  • Facilitated problem-solving sessions to address non-conformance issues effectively.
  • Assisted in the development of training materials focused on quality management systems.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
  • Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
  • Calibrated instruments and scales in production area and quality lab.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Mentored junior staff members in quality management principles, fostering professional growth among team members.
  • Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
  • Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Devised specifications for processes.
  • Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
  • Collaborated with suppliers to improve raw material quality, ensuring consistency across all sourced components.
  • Championed data-driven decision making by conducting regular reviews of performance metrics and adjusting strategies accordingly.
  • Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
  • Provided observations, took measurements, and performed tests at various stages according to quality control plan.
  • Oversaw successful completion of external audits with no major non-conformances identified.
  • Collaborated with procurement to assess and improve quality of raw materials, impacting product reliability positively.
  • Enhanced customer satisfaction by ensuring products consistently met or exceeded quality expectations.
  • Led cross-functional teams in root cause analysis, identifying and rectifying sources of quality deviation.
  • Fostered culture of quality awareness and continuous improvement across organization.
  • Coordinated with R&D department to incorporate quality considerations in early stages of product development.
  • Streamlined supplier qualification process to ensure only high-quality materials were used in production.
  • Conducted regular training sessions for staff on quality standards and compliance requirements, bolstering overall quality awareness.
  • Initiated feedback loop with customers to gather insights on product quality, driving strategic improvements.
  • Implemented risk management framework to proactively address potential quality issues before they affected production.
  • Achieved significant reduction in production errors, implementing continuous improvement program.
  • Reduced time to market for new products by optimizing quality control processes without compromising on standards.
  • Enhanced operational efficiency and reduced waste by applying lean manufacturing principles to quality management process.
  • Developed comprehensive quality assurance documentation to streamline audit process, ensuring adherence to industry standards.
  • Led transition to more sustainable manufacturing process, improving product quality while reducing environmental impact.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Launched quality assurance practices for each phase of development
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed detailed plans based on broad guidance and direction.

Quality Technical Services Coordinator

Bowman Andros Products, LLC
03.2013 - 06.2014
  • Coordinated technical support for internal teams, ensuring timely resolution of issues and efficient workflow.
  • Managed scheduling and resource allocation for technical services projects, optimizing team productivity.
  • Assisted in the development and implementation of standard operating procedures to enhance service delivery.
  • Monitored system performance metrics, identifying areas for improvement and proposing actionable solutions.
  • Collaborated with cross-functional teams to streamline communication and improve project outcomes.
  • Developed user documentation and guides to support effective use of technical tools across departments.

Education

Bachelors Of Science - Biology

Bridgewater College
Bridgewater, VA
2003

Skills

  • Internal auditing
  • Quality management systems
  • Compliance monitoring
  • Corrective actions
  • Quality processes
  • Regulatory compliance
  • Document management
  • SOP development
  • Continuous improvement
  • Quality training
  • Quality planning
  • Quality metrics
  • Total quality management
  • Product inspection
  • Statistical analysis skills
  • Supplier relationship management
  • Document control
  • Team Training
  • Customer satisfaction
  • Operational excellence
  • Preventive actions
  • External auditing
  • Control plan development
  • Documentation control
  • Excellent researching skills
  • Problem-solving
  • Supplier quality management
  • Team leadership
  • Decision-making
  • Process improvement
  • Teamwork and collaboration
  • Customer service
  • FSVP certificate
  • HACCP certificate
  • Preventive Controls PCQI
  • Food Defense
  • FSSC 22000 trained
  • BRCGS experienced
  • FDA Label trained

Timeline

Quality Manager

Bowman Andros Products, LLC (Andros Ingredients)
08.2019 - 07.2025

Quality Assurance Manager

Bowman Andros Products, LLC
06.2014 - 08.2019

Quality Technical Services Coordinator

Bowman Andros Products, LLC
03.2013 - 06.2014

Quality Supervisor of Quality Technicians

Bowman Andros Products, LLC
05.2012 - 03.2013

Bachelors Of Science - Biology

Bridgewater College

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Beth Scott