Summary
Overview
Work History
Education
Skills
Timeline
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Beth Sears

Beth Sears

San Marcos,TX

Summary

I’m down to earth and traditional in my approach to life and I consider myself reliable and hard working. A jack of all trades I can wear many hats and am friendly and easy going. After trying my hand at several small business ventures - I’ve decided customer satisfaction on a hands - on level is more rewarding and in turn has lead me to apply for this position. Please consider me for the position offered at your establishment as I asset to the team. There are several reasons why I stand out as the best choice - a unique and valued individual looking for a company to call home. I can handle any task great or small and am always here at your service day or night.

Overview

13
13
years of professional experience

Work History

Retail Sales Associate/Digital Marketing Executive

Whole Foods Market, Southwest
Austin, TX
05.2002 - 11.2014
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Provided support in the planning, coordination, and execution of promotional campaigns.
  • Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
  • Monitored market trends to identify opportunities for product development or improvement.
  • Organized events such as conferences, trade shows, seminars, and webinars.
  • Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
  • Participated in brainstorming sessions to generate ideas for new products or services.
  • Maintained a library of marketing collateral including images and videos.
  • Performed administrative tasks such as maintaining records of expenses incurred during campaigns.
  • Ensured compliance with all applicable laws when executing promotional activities.
  • Provided input into the development of brand guidelines for consistency across channels.
  • Assisted with communication strategies and implemented tactics to support business objectives.
  • Delivered administrative support services to improve marketing efforts.
  • Wrote, proofed and edited content in accordance with established brand guidelines.
  • Worked with creative teams to deliver productive marketing campaigns.
  • Developed internal and external marketing communication and collateral pieces to support localized initiatives.
  • Conducted competitive research and analysis to support strategic marketing initiatives.
  • Planned advertising campaigns for online, print and other mediums.
  • Marketed products and services at tradeshows and promotional events.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Delivered marketing strategy updates to upper-level management.
  • Supervised creation of marketing materials and collateral.
  • Collected and analyzed market research data for use in forecasting.
  • Developed project plans, budgets and timelines to ensure successful completion of projects.
  • Created detailed reports outlining progress and any issues encountered during the course of a project.
  • Coordinated with stakeholders to ensure all objectives were met in a timely manner.
  • Monitored cost and resource utilization for each project to maintain budget constraints.
  • Conducted regular meetings with team members to review progress and discuss upcoming tasks.
  • Analyzed data from customer surveys to identify areas of improvement in products and services offered by the company.
  • Managed vendor relationships ensuring timely delivery of services within budget parameters.
  • Assessed risk factors associated with each project and developed contingency plans accordingly.
  • Provided technical advice on innovative solutions that could improve existing processes.
  • Drafted comprehensive documents summarizing findings from research conducted on new market opportunities.
  • Supervised junior staff members providing guidance throughout the duration of a project.
  • Performed quality checks at every stage of development cycle to guarantee highest standards of output.
  • Identified potential problems before they arose by proactively analyzing data from previous projects.
  • Maintained accurate records for all activities related to the completion of a given project.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Led meetings with internal team members, consultants and contractors.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted periodic inspections of job sites for quality and progress.
  • Prepared cost estimates for projects of varying sizes.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Drafted project construction schedule and updated as job progressed.
  • Identified project needs by reviewing project objectives and schedules.
  • Communicated with key stakeholders to determine project requirements and objectives.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Proposed, reviewed and approved modifications to project plans.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Produced thorough, accurate and timely reports of project activities.

Retail Sales Associate/Lead Floral Designer

Ali Bleu Flowers & Gifts
San Marcos, TX
05.2004 - 09.2014
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.
  • Handled customer complaints in a professional manner.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors
  • Arranged flowers in vases for resale
  • Completed marketing techniques for product advertising

Event /catering Waitstaff

Word Of Mouth Bistro
San Marcos, TX
05.2008 - 05.2010
  • Managed and trained waitstaff to ensure exceptional customer service.
  • Created new systems for efficient order taking and delivery of food items.
  • Monitored staff performance, identified areas of improvement, and provided feedback to employees.
  • Conducted regular meetings with waitstaff to discuss changes in menu, specials, and other relevant topics.
  • Ensured compliance with all health and safety regulations relating to food service operations.
  • Assisted with resolving customer complaints in a professional manner.
  • Scheduled annual inventory of restaurant supplies, equipment, furniture.
  • Resolved conflicts between waitstaff members in a timely manner.
  • Provided support to the kitchen staff when needed.
  • Coordinated special events such as banquets or catering services.
  • Ensured that orders were accurate before they were sent out from the kitchen.
  • Participated in hiring process by interviewing potential candidates for open positions within the restaurant.
  • Performed cashier duties when necessary including handling payments from customers using POS system.
  • Ensured that all tables are properly cleared after each guest leaves the restaurant.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Associate of Applied Science - Family And Consumer Sciences

Texas State University
San Marcos, TX
01-2010

Associate of Science - Creative Writing

Austin Community College
Austin, TX
04-2004

High School Diploma -

Gonzalo Garza Independence High School
Austin, TX
08-2000

Skills

  • Cross-selling techniques
  • Reliability and punctuality
  • Fashion sense
  • Customer Service
  • Loss Prevention
  • Display Setup
  • Order Processing
  • Regulatory Compliance
  • Money Handling
  • Store Opening and Closing
  • Display building
  • Independent judgement
  • Cash Register Operation
  • Phone Etiquette
  • Relationship Building
  • Product Demonstrations
  • Customer Needs Assessment
  • Retail Sales

Timeline

Event /catering Waitstaff

Word Of Mouth Bistro
05.2008 - 05.2010

Retail Sales Associate/Lead Floral Designer

Ali Bleu Flowers & Gifts
05.2004 - 09.2014

Retail Sales Associate/Digital Marketing Executive

Whole Foods Market, Southwest
05.2002 - 11.2014

Associate of Applied Science - Family And Consumer Sciences

Texas State University

Associate of Science - Creative Writing

Austin Community College

High School Diploma -

Gonzalo Garza Independence High School

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Beth Sears