Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Shaffer

Bangor,WI

Summary

Highly motivated and dedicated individual with a strong work ethic and a positive attitude. Offering exceptional customer service skills, a hands-on approach to problem-solving, and a strong ability to adapt and collaborate. Eager to contribute to a dynamic team where my dedication and interpersonal skills can support the continued success of the organization.

Overview

12
12
years of professional experience

Work History

Assistant Store Leader

Hansen's IGA
04.2025 - Current
  • Highly Motivated & Task-Oriented: Consistently meets deadlines and takes initiative to complete tasks efficiently and on time.
  • Strong Attention to Detail: Focused on improving store cleanliness and maintaining an appealing store appearance.
  • Versatile & Adaptable: Willing to take on any task, demonstrating flexibility and a strong team-oriented mindset.
  • Continuous Learner: Proactively seeks opportunities to learn and grow by asking questions and gaining knowledge to improve job performance.
  • Commitment to Excellence: Strives for excellence in all tasks, ensuring high standards and consistent quality.
  • Team Collaboration & Relationship Building: Fostering strong relationships with team members, encouraging open communication and a collaborative environment for addressing concerns and resolving issues effectively.

Owner

Beth's Cleaning Service
11.2017 - 04.2025
  • Managed Day-to-Day Operations: Oversaw daily business functions, ensuring smooth execution of tasks and that operations were completed on time and accurately.
  • Client Relationship Management: Developed and nurtured strong client relationships, leading to increased repeat business and valuable referrals.
  • Team Leadership: Led and motivated team members, ensuring all tasks were performed efficiently and to high standards.
  • Customer Satisfaction Improvement: Enhanced customer satisfaction by implementing streamlined processes and providing exceptional service that exceeded expectations.
  • Cleaning & Maintenance: Provided high-quality cleaning services for both residential homes and commercial buildings, including vacuuming, mopping, dusting, sweeping, and disinfecting all surfaces to maintain a clean and healthy environment.

Co-Owner

PT Weeks Home Cleaning Services LLC
12.2013 - 11.2017
  • Effective Time Management: Utilized efficient cleaning methods and strong organizational skills to meet deadlines and ensure all tasks were completed within the required time frame.
  • Safety & Compliance: Managed cleaning equipment, chemicals, and materials with proper care, following safety guidelines to ensure a safe working environment.
  • Tool & Equipment Maintenance: Ensured all cleaning tools and equipment were properly cleaned, stored, and maintained after each use, adhering to organizational protocols.
  • Customer Service & Retention: Addressed customer questions and concerns promptly, providing solutions that contributed to improved customer retention and satisfaction.
  • Administrative Support: Assisted with bookkeeping duties, including tracking mileage and logging services, ensuring accurate records and smooth operations.

Education

Merrill High School
Merrill, WI

Skills

  • Customer service
  • Store operations
  • Health and safety
  • Team management
  • Task delegation
  • Employee management
  • New hire training
  • Policy enforcement
  • Multitasking and organization
  • Bookkeeping
  • Work Planning and Prioritization
  • Cleaning and sanitizing

Timeline

Assistant Store Leader

Hansen's IGA
04.2025 - Current

Owner

Beth's Cleaning Service
11.2017 - 04.2025

Co-Owner

PT Weeks Home Cleaning Services LLC
12.2013 - 11.2017

Merrill High School

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