Beth Sineath
Lenexa,KS
Summary
Detail oriented Senior Group Coordinator with 27+ years career experience in Commercial Credit Bureau Data Reporting and Excellent Customer Service seeking a position to further develop my interpersonal and professional skills in an advanced office environment and contribute to the growth of the company.
Overview
33
33
years of professional experience
Work History
Senior Group Coordinator
NACS Credit Services Inc
10.1996 - 04.2025
- Setting up Client profiles, updating and maintaining members data.
- Client retention calls, follow up email reminders and scheduling meetings & appointments.
- Responsible for Accounts Receivable data transfers, data entry, monitoring clients, providing customer service and resolving any issues that occurred.
- Led one on one training sessions with clients when new platform was implemented.
- Responsible as the Lead Group Coordinator to multiple Credit Exchange Groups.
- Uploaded AR files, created and provided monthly credit reports to all local credit groups.
- Met all monthly report deadlines and maintained a very organized work ethic.
Assistant Sales Manager
Steve’s Shoes on the Plaza
05.1992 - 10.1996
- Assisted with managing, recording and promoting the sale budgets and expenses.
- Responsible for recording sales, promoting sales, meeting sale goals and store standards.
- Scheduling sales team and creating a productive work environment.
- Resolved customer complaints and provided excellent customer service to ensure clientele loyalty to the business.
Education
University of Kansas
Lawrence, KSJohnson County Community College
Overland Park, KSSkills
- Client Care
- Customer Service
- Data Entry
- Handled incoming calls
- Set up, updating and maintaining Member files
- Client Retention calls
- Monitor & analyze database
- Coordinate Key Client Meetings & appointments
- Prioritize & manage tasks
- Account Research & analysis
- Effective communication skills
- Equifax/Experian Experience
- Excel
- Microsoft Office
- PDF Pro
Timeline
Senior Group Coordinator
NACS Credit Services Inc
10.1996 - 04.2025
Assistant Sales Manager
Steve’s Shoes on the Plaza
05.1992 - 10.1996
University of Kansas
Johnson County Community College
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