Beth Swindig
North Ridgeville,OH
Summary
With a proven track record at Fairmont of Westlake, I excel in fostering team collaboration and enhancing resident satisfaction through innovative care coordination and policy implementation. My expertise includes payroll administration and developing engaging activities, significantly improving living standards and operational efficiency. I'm known for my empathetic communication and strategic planning skills.
Professional with strong background in coordinating and managing assisted living environments. Skilled in team collaboration, ensuring high standards of care, and adapting to changing needs. Known for problem-solving abilities, effective communication, and fostering supportive community for residents and staff. Focused on achieving results and enhancing operational efficiency.
Overview
26
26
years of professional experience
Work History
Assisted Living Coordinator
Fairmont of Westlake
05.1999 - Current
- Promoted a positive workplace culture that encouraged teamwork, respect, and dedication to the mission of assisted living communities.
- Developed, improved and implemented policies to optimize costs, care, and satisfaction of both employees and residents.
- Developed engaging activities tailored to residents'' interests, leading to increased participation and social interaction.
- Championed quality care initiatives through regular staff meetings, ongoing professional development opportunities, and sharing best practices with team members.
- Implemented innovative strategies to increase occupancy rates by attracting new residents and retaining current ones.
- Built strong relationships with residents'' families, fostering trust and open communication regarding their loved ones'' wellbeing.
- Scheduled all assignments and managed requests for time off.
- Fostered an inclusive environment where all residents felt valued regardless of cognitive or physical abilities through thoughtful program planning and targeted interventions as needed.
- Maintained detailed records of resident information, including medical history, personal preferences, and special needs for better service delivery.
- Collaborated with healthcare professionals in providing comprehensive care, ensuring timely interventions for medical concerns.
- Coordinated seamless transitions for new residents moving into the community by working closely with admissions personnel and support staff.
- Improved resident satisfaction by implementing personalized care plans and addressing individual needs.
- Enhanced staff performance through regular training, mentoring, and evaluations to ensure quality care delivery.
- Oversaw the creation of safe, comfortable living environments that met or exceeded state regulations and guidelines.
- Established effective communication channels among team members for efficient coordination of daily tasks.
- Ensured compliance with federal, state, and local regulations pertaining to assisted living facilities while maintaining a focus on resident-centered care approaches at all times.
- Evaluated team performance and care quality.
- Worked in fast-paced environment with competing demands for time and attention.
Care Manager
Fairmont of Westlake
05.1999 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Communicated with healthcare providers to facilitate continuity of care.
- Enhanced patient care by developing and implementing individualized care plans.
Human Resources Assistant
Brighton Gardens of Westlake
05.1999 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
Education
Bachelor of Science - Health Care Administration
Kent State University
Kent, OH08-2001
Skills
- Employee appraisals
- Recordkeeping skills
- Assessment skills
- Care coordination
- Policy implementation
- Payroll administration
- Recordkeeping requirements
- Compliance requirements
- Staff ratios
- Resident care standards
- Marketing and promotion
Timeline
Assisted Living Coordinator
Fairmont of Westlake
05.1999 - Current
Care Manager
Fairmont of Westlake
05.1999 - Current
Human Resources Assistant
Brighton Gardens of Westlake
05.1999 - Current
Bachelor of Science - Health Care Administration
Kent State University
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