Detail-oriented Receiving Clerk experienced in enhancing warehouse efficiency and accuracy. Achieved significant reductions in errors through rigorous shipment verification and effective organization of workspace. Focused on leveraging time management and problem-solving skills to support operational goals and contribute to team success.
Work History
Customer Care Associate
1 Month
Medical Mutual of Ohio | 07.2026 - Current
Utilized CRM software to track customer interactions and improve response times.
Handled escalated customer concerns, achieving high levels of resolution and satisfaction.
Assisted inbound callers with payment information and support by skillfully operating multiple administrative systems.
Currently in training for 9 months learning all of the systems
Receiving Clerk
19 Years 3 Months
Walgreens | 05.2007 - Current
Maintained organized and safe work area, ensuring compliance with cleanliness standards.
Reviewed invoices and double-checked orders for accuracy, supporting efficient inventory management.
Unloaded pallets and deliveries, organizing products in warehouse to streamline stocking process.
Unloaded pallets and deliveries and organized products in warehouse.
Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
Utilized forklift to transport pallets of goods to and from warehouse.
Assistant Manager
7 Years 4 Months
Mcdonalds | 01.2000 - 05.2007
Supervised daily operations, ensuring performance, quality, and service standards were consistently met.
Maintained clean, safe, organized store environment, enhancing overall customer experience.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associates Degree in Business Management - Business Management
Terra State Community College | Fremont, OH | 06.2005
High School Diploma
Woodmore | Elmore, OH | 06.1998
Skills
CRM software
Customer service
Issue resolution
Payment processing
Call center experience
Customer Interaction
Customer Relationship Management
Issue resolution
Billing Support
Safety and compliance
Teamwork and Cooperation
Active listening
Verbal and written communication
Timeline
Customer Care Associate
Medical Mutual of Ohio
07.2026 - CurrentRead More
Receiving Clerk
Walgreens
05.2007 - CurrentRead More
Assistant Manager
Mcdonalds
01.2000 - 05.2007Read More
Woodmore
High School Diploma
Read More
Terra State Community College
Associates Degree in Business Management from Business Management