Beth Taylor
Riverview,FL
Summary
Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent student relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact student success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Associate Director
University Of South Florida
08.2023 - 03.2024
- Utilized advanced analytics tools to identify trends in student behavior, informing retention and persistence metrics.
- Supervised Academic Advising personnel, supervising daily performance as well as training and improvement plans.
- Supervised ROTC Academic Program staff to ensure timely service and continuity of ROTC and military connected students.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Certified associate in arts and bachelor degrees for university undergraduates.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the institution.
- Conducted course assessment annually.
- Served as adjunct instructor for high impact practice capstone course.
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Coordinated all aspects of Undergraduate Studies and academic services operations.
- Created new course curriculum (concentrations) for the General Studies and Applied Sciences majors.
- Submission of Degree Works tickets and tester for curriculum corrections.
- Improved overall team efficiency by streamlining project management processes and implementing new collaboration tools.
- Maintained compliance with state regulations while adapting to changes in legislation or best practices as needed.
- Adjunct instructor for High Impact Practice Senior Capstone (IDS 4934) course.
Assistant Director
University of South Florida
07.2018 - 08.2023
- Updated articulation agreements in partnership with private and public institutions.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Program director for General Studies and Applied Sciences majors and leadership studies minor.
- Recruited, hired, trained and onboarded a team of three full-time professional Academic Advisors, graduate and federal work study assistants.
- Oversaw all advising functions from orientation to matriculation and graduation.
- Performed evaluations and substitution of transfer coursework and maintained the degree audits from matriculation to graduation.
- Authored the Undergraduate Academic Program Review and undergraduate program self-study.
- Interpreted, trained and coordinated the implementation of university academic policies for advising staff.
- Management and award distribution of the Osher and Crank Start Reentry Scholarships.
- Served as a liaison between undergraduate studies, Admissions, and Registrar for the Council on Academic Advising.
- Represented Undergraduate Studies on Council for Academic Advising and collaborated with Directors of Advising to ensure support of undergraduate students.
- Served as accountable officer for department budget and management of all fiscal and personnel aspects of the two-degree programs.
- Facilitated timely student graduation by serving as liaison with colleges regarding curriculum and scheduling issues affecting student progression.
- Collaborated with senior leadership on strategic planning for undergraduate studies department.
- Trained and mentored new employees on industry practices and operations.
- Created industry partnerships with local Tampa Bay area organizations (Tampa Electric - TECO).
- Performed program assessment for senior capstone course.
- Served as adjunct instructor for New Bulls Scholars, a summer initiative designed to increase enrollment of African American students.
- Adjunct instructor for Critical Thinking: Foundations of Interdisciplinary Knowledge and Inquiry (IDS 2378) and Student Leadership (SLS 3275) courses.
Academic Services Administrator and Instructor
University of South Florida
07.2017 - 07.2018
- Management of two undergraduate degree completion initiatives, BGS and BSAS with the Department of Undergraduate Studies.
- Performed outreach to undergraduate departments to maintain and develop new concentrations and curricula for BGS and BSAS programs.
- Performed unofficial transcript evaluation (TES) in conjunction with University Registrar for the Complete Florida Degree Completion Initiative and maintenance of course evaluation database.
- Supervised, hired, credentialed and assigned three adjunct faculty for Senior Capstone and Leadership Studies courses.
- Supervised, hired, credentialed and assigned four adjunct faculty for Tampa Electric (TECO) special cohorts and leadership management courses.
- Course scheduling coordinator for the Undergraduate Studies department each semester for BGS/BSAS degree programs and TECO special cohort.
- Scheduled orientation and classroom space management via 25Live.
- Maintained websites via CMS.
- Expert advisor to Provost, Dean of Undergraduate Studies and Academic Dean requests for program information, evaluation and reporting.
- Assisted in the development and creation of course syllabi to ensure SACS compliance.
- Administration of Osher Reentry Scholarship Endowment for post-traditional students via AwardSpring and assisted with scholarship essays and renewal statements.
- Served as undergraduate studies tester and trainer for Degree Works 4.1.6.
- Managed university catalog update system for undergraduate studies degree programs.
- Developed marketing materials in conjunction with University Marketing.
- Performed assessment and compliance reports for degree completion concentration and capstone courses via SAMS.
- Collaborated with FUSE to evaluate and improve university transfer articulation practices and deliver activities for students.
- Administrative management of Undergraduate Studies online courses and student organizations in Canvas.
- Collaborated with various offices including Career Services, the Office of Academic Advocacy, college departments and International Services to support degree completion efforts of dismissed and redirected students.
- Organized recruitment and outreach events with local institutional partners.
- Adjunct instructor for Academic Foundations (SLS 2901).
Senior Academic Advisor I
University of South Florida
07.2015 - 07.2017
- Admitted reentry students based on admissible criteria for the Bachelor of General Studies program.
- Managed a staff of four team members including a graduate assistant.
- Certified students for Bachelor of General Studies and Bachelor of Applied Sciences degrees.
- Managed Osher Re-entry Scholarship Endowment with budget of over one million dollars in grant funds using STARS and assisted with scholarship essays.
- Managed Complete Florida initiative at university level and collaborated with other institutions to develop the program.
- Recruited students for the Bachelor of General Studies program and Bachelor of Science, Applied Sciences degree programs.
- Updated University web pages with updates related to Bachelor of General Studies and Bachelor of Applied Sciences.
- Processed reports for data related to degree programs.
- Advised students regarding program information, produced Degree Works audits and used Banner to provide students with accurate academic information.
- Performed assessment and reports for senior capstone course.
- Performed university catalog revisions in compliance with SACS accreditation.
- Served as Institutional Contact for the Complete Florida degree completion initiative.
- Curriculum development: Developed new concentrations to support Hillsborough County job market and university needs.
- Conduct unofficial transcript evaluation for prospective transfer students utilizing statewide course numbering system (SCNS), banner and the Transfer Evaluation System (TES).
- Processed transient forms via Florida Shines for undergraduate students.
Student Services Advising Generalist
Hillsborough Community College
03.2011 - 07.2015
- Trained all advising, admissions, records and registration staff.
- Provided general academic advising information including admissions requirements (testing & transcripts), special services (dual enrollment, cross enrollment, early admission and transient).
- Provided students with general financial aid information including application process, documentation necessary, loan information and scholarships.
- Collection and verification of supporting documentation for college eligibility purposes.
- Provided front-line customer service and intake processing for students (transcript requests, application for admission, application for graduation, verifications, Veterans Affairs, and International Advising).
- Processed student referrals to appropriate student services areas (Advising, Counseling, Financial Aid, and Disability Services).
- Performed data entry relevant to Academic Advising and assisted with registration (drop, add, withdrawal).
- Maintained articulation policies, procedures, and State mandates.
- Participated in campus recruitment and retention activities.
- Attendance of seminars and workshops related to Student Services.
- Served as campus point of contact for Foundation Scholarships and taught students the art of writing competitive scholarship essays.
- Served on annual scholarship awarding committee for HCC Foundation Scholarships.
Personal Transition Specialist
Hillsborough Community College
01.2009 - 03.2011
- New student orientation presenter for a group of 100 to 150 students including first time in college and transfer students
- Oriented students with HCC policies and academic information
- Oriented grant program students with USF policies and academic procedures
- Advised students regarding course selection, university requirements, testing, GPA requirements and processed unofficial transcript evaluations for current, transfer and military students
- Assisted students approaching graduation with applications and requirements
- Created course schedules for current and transfer students at HCC and USF
- Functioned as a liaison for USF's College of Engineering for temporary grant funded program to recruit minorities in the field of computer science
- Oversaw expenditure budget for the Computer Science transfer program (CSTEP) and conducted social and academic activities including USF orientation, OASIS registration and Blackboard
- Extensive use of Datatel, Who's Next, Image Now, FLVC.org, College Source and SCNS to provide accurate advising to new, continuing and graduating students
- Extensive knowledge of testing requirements: PERT, Accuplacer, CLEP, CPT, SAT, ACT, AP, IB, DSST, DANTES and CPE exams
- Recruited one hundred plus students to participate in a grant funded program and made quality selections based on academic criteria
- Recruited students from local campuses with college faculty and staff
- Provided basic information to students regarding financial aid application, deadlines, Bright Futures, Florida Prepaid, student loans and scholarships.
Education
Master of Arts - Adult Education
University of South Florida
Tampa, FL05.2014
Graduate Certificate - College Student Affairs
University of South Florida
Tampa, FL 05.2014
Bachelor of Arts - Political Science
University of South Florida
Tampa, FL01.2003
Skills
- Self-motivated professional
- Exceptional written and verbal communication
- Detail oriented
- Hiring and Training
- Proven multitasking ability
- Problem solving ability
- Self motivated professional
- Proven multitasking ability
- Data Collection
- Budget Management
- Program Development
- Process Improvement
- Diversity and Inclusion Initiatives
- Performance Evaluations
- Human Resources Management
- Onboarding and training
- Coaching and Mentoring
- Analytical Thinking
- Public Speaking
- Canvas LMS
- Banner
- MS Teams / Zoom
- MS Suite Office
- Degreeworks
- PowerBI
- Xitracs
- Docusign
- AwardSpring
- Qualtrics
- MS Office
Accomplishments
- Onboarding of Complete Florida, a major degree completion initiative funded by the State of Florida at the University of South Florida in 2016.
- Secured funds for Hillsborough County students through the Hillsborough Community College Foundation.
- Received the Association of Florida Colleges (AFC) "Unsung Hero" Award in 2012 and 2013.
- Received the Association of Florida Colleges (AFC) "Leadership Excellence" Award in 2013.
- Outstanding Staff Award, USF, 2017
- Named most affordable online Public Administration degree -OnlineU.org, 2018.
- Named #1 Online General Studies Degree (beat out Harvard) -BestColleges.com, 2018.
- Diversity, Equity and Inclusion Certificate, 2020, USF
- Florida Consortium Coaching Certificate, 2021, USF
- Mental Health Training Certificate, 2024
- Chair, Council on Academic Advising (CAA), USF 2022-2023
- Chair, All Advisor Day, 2023 -2024
- Instructor of the Year, 2023 - 2024
Affiliations
- Association of Florida Colleges (AFC), President Elect, 2015
- National Association of Academic Advising (NACADA), 2011-present
- Council on Academic Advising (CAA), Chair Elect, 2021-2022
- Council on Academic Advising (CAA), Chair, 2022-2023
References
Available upon request
Timeline
Associate Director
University Of South Florida
08.2023 - 03.2024
Assistant Director
University of South Florida
07.2018 - 08.2023
Academic Services Administrator and Instructor
University of South Florida
07.2017 - 07.2018
Senior Academic Advisor I
University of South Florida
07.2015 - 07.2017
Student Services Advising Generalist
Hillsborough Community College
03.2011 - 07.2015
Personal Transition Specialist
Hillsborough Community College
01.2009 - 03.2011
Master of Arts - Adult Education
University of South Florida
Graduate Certificate - College Student Affairs
University of South Florida
Bachelor of Arts - Political Science
University of South Florida
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