Beth Thurston
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects, facilities planning and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Executive Assistant/Office Manager
Association of Alexandria Radiologists
Springfield, VA
09.2019 - 12.2023
- Built and managed complex physician schedule for 30+ physicians at 11 facilities. Managed annual holiday and vacation selection.
- Responsible for new physician credentialing and onboarding as well as maintenance of credentials for all physicians.
- Collaborated with Human Resource and Finance Director for physician payroll and special projects.
- Compiled statistical data and reports
- Prepared and maintained corporate documents and files.
- Attended administrative meetings and recorded minutes
- Coordinated company special events and all aspects of corporate office maintenance and renovation.
- Oversaw inventory control processes ensuring availability of supplies at all times.
Administrative Assistant
Capital Area Pediatrics
Oakton, VA
05.2017 - 09.2019
- Performed multi-calendar management for the COO and CEO/Medical Director
- Documented meeting minutes for the COO staff and Board of Directors meetings
- Prepared reports by collecting, analyzing, and summarizing data
- Managed updates for corporate website and social media
- Planned and executed the '20 Year Celebration' event at 5 locations within 30 days to include selecting and securing the service awards, arranging the menu and activities to boost morale. Completed the event within budget with great appreciation from staff and management
- Researched new temporary office space and presented findings to the COO. Once contract was executed, coordinated the process of securing a moving company, notifying necessary vendors and moving the office to temporary space and returning once the renovation was complete
- Reduced downtime in the renovation process by being proactive, communicating, and resolving employee concerns.
Executive Assistant, Facilities Planning & Support Services
Northern Virginia Community College
Annandale, VA
10.2016 - 05.2017
- Managed the Director of Facilities schedule and email.
- Coordinated the daily issuance and maintenance of vehicles for the Annandale fleet
- Reconciled departmental purchasing card expenses
- Received project requests, tracked progress.
- Maintained the department's SharePoint site
- Registered all the new vehicles for the college's fleet by working with Virginia DOT to obtain special access (as state fleet) to online registration services. Facilitated registrations and issued state license plates on-site rather than taking each vehicle to the DMV
- Collected monthly maintenance information for all 150 vehicles across four campuses resulting in fewer vehicle breakdowns and increased savings of budgeted funds
- Coordinated with points of contact to achieve on-time completion of scheduled maintenance.
Insurance Coordinator/Office Administrator
Cheron Orthodontics
Centreville, VA
06.2010 - 10.2016
- Verified new patient benefits, submitted patient insurance claims, and monitored claim payments
- Followed up with insurance companies to rectify claim processing delays
- Posted patient payments and reconciled bank deposits
- Assisted staff with computer issues
- Managed all maintenance and repair issues related to the office suite
- Formerly known as Miller Orthodontics, I coordinated the transition of all outstanding insurance claims to be transferred from the previous practice owner to its new owner, Dr Cheron
- Worked with all insurance companies so the doctor received the payments expected within three months of the sale
- Fostered strong patient relationships and excellent customer service skills through constant communication regarding insurance benefits
- Introduced potential patients to the practice, assisted the doctor during initial exam and presented treatment fees as interim Treatment Coordinator. Achieved 98% conversion rate during interim period
- Implemented new, more efficient office systems
- Coordinated and implemented patient appreciation events.
Office Manager, Corporate Events
America Online (AOL)
07.1999 - 04.2001
- Provided onsite logistical support for events, negotiated with appropriate vendors and prepared and managed budgets for Corporate Events
- Coordinated and tracked all travel requests and schedules for event staff
- Maintain the department event calendar.
- Anticipated the needs of the Director of Corporate Events and proactively provided administrative support.
Sr. Meeting Planner/Meeting Planner, Corporate Events
America Online (AOL)
03.1995 - 06.1999
- Responsible for the details and logistics of meetings and conferences to include Board of Director, department, and company-wide meetings with remote sites and satellite feeds
- Accountable for staying within the meeting scope and budget parameters
- Conducted site visits for meetings, conferences, trade shows, and events
- Managed vendors and venues and negotiated contracts
- Responsible for all conference registration procedures.
Education
Travel & Tourism - Meeting, Event & Exhibition Management
Northern Virginia Community College
Annandale05-2003
Convention & Exposition Management Certificate -
Northern Virginia Community College
Annandale, VA12-1997
Advanced Secretarial Program -
Katharine Gibbs School
Vienna, VA06-1986
Skills
- Project Management
- Client Relations
- Event Planning
- Expense/Budget Reporting
- Staff Training
- Multi-Calendar Management
- Complex Travel Planning
- Operational Streamlining
- Problem Resolution
- Confidential Materials Handling
- Organizational Charts
- MS Office Suite
- Adobe Pro
- Multiple Video Conference systems
- Proprietary Practice Management and Time Entry Systems
Certification
Notary Public - Virginia
Volunteer Work
- Girl Scout Troop Leader Sept 2007 - Jun 2011
- Girl Scout Troop Cookie Manager Sept 2017 - Mar 2021
Timeline
Executive Assistant/Office Manager
Association of Alexandria Radiologists
09.2019 - 12.2023
Administrative Assistant
Capital Area Pediatrics
05.2017 - 09.2019
Executive Assistant, Facilities Planning & Support Services
Northern Virginia Community College
10.2016 - 05.2017
Insurance Coordinator/Office Administrator
Cheron Orthodontics
06.2010 - 10.2016
Office Manager, Corporate Events
America Online (AOL)
07.1999 - 04.2001
Sr. Meeting Planner/Meeting Planner, Corporate Events
America Online (AOL)
03.1995 - 06.1999
Travel & Tourism - Meeting, Event & Exhibition Management
Northern Virginia Community College
Convention & Exposition Management Certificate -
Northern Virginia Community College
Advanced Secretarial Program -
Katharine Gibbs School
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