Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Toth

Olmsted Falls,OH

Summary

To obtain a position in Operations where my experience and attention to detail can facilitate change to streamline processes while increasing quality on the product we deliver. It is important for me to work with a company that highly values their employees and relationship with their customers.

Professional with proven track record in account management, delivering impactful results through strategic planning and client relationship building. Expertise in leading cross-functional teams, driving sales growth, and adapting to evolving business needs. Strong skills in negotiation, problem-solving, and project management ensure successful outcomes and high client satisfaction. Known for reliability, flexibility, and collaborative approach to achieving team goals.

Knowledgeable [Desired Position] with strong background in managing key client accounts and fostering lasting business relationships. Adept at developing strategic plans that drive revenue growth and client satisfaction. Demonstrated expertise in utilizing negotiation skills and communication proficiency to exceed client expectations.

Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

14
14
years of professional experience

Work History

Sr. Account Manager

Bravo Wellness
10.2010 - Current
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Streamlined account management processes, improving overall efficiency and productivity.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to team objectives in fast-paced environment.

Sr; Implementation Specialist

Bravo Wellness
09.2017 - 03.2022
  • Bolstered internal knowledge-sharing efforts by documenting best practices, case studies, and lessons learned from past implementations.
  • Accelerated revenue growth for the organization through effective upselling of additional products or services during implementations.
  • Collaborated closely with product development teams to provide valuable client feedback, shaping future enhancements in line with market needs.
  • Mitigated risks associated with complex projects by proactively identifying potential roadblocks and devising contingency plans.
  • Streamlined implementation processes by identifying inefficiencies and developing targeted solutions.
  • Enhanced client satisfaction with timely project delivery through diligent task management and effective communication.
  • Facilitated seamless handoffs between project teams, ensuring a consistent experience for clients from sales to implementation stages.
  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
  • Assisted account executives with strengthening client relationships through targeted solutions.
  • Assessed project scope to confirm details and understand customer expectations in advance.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.

Education

Bachelor of Science - Human Ecology

The Ohio State University
Columbus, OH

Master of Business Administration -

Ashland University
Ashland, OH

Skills

  • Client Relationship Management
  • Project Scheduling
  • Excellent negotiation skills
  • Partnership development
  • Scheduling
  • Client relationship management
  • Account management
  • Documentation and reporting
  • Issue resolution
  • Customer rapport
  • Client rapport

Timeline

Sr; Implementation Specialist

Bravo Wellness
09.2017 - 03.2022

Sr. Account Manager

Bravo Wellness
10.2010 - Current

Bachelor of Science - Human Ecology

The Ohio State University

Master of Business Administration -

Ashland University
Beth Toth