Beth Tyler
Holland,USA
Summary
Skilled interior designer with vast knowledge and experience in crafting distinctive environments. Possess hands-on expertise as a furniture buyer, merchandise manager, showroom display specialist, and staff manager. Throughout my career, I have mentored at leading home furnishing establishments in West Michigan. Specialize in custom furniture, display arrangements, floor coverings and tile, window treatments, and closet storage. Demonstrate a profound understanding of and effectively execute processes that align with corporate and client objectives.
Overview
30
30
years of professional experience
Work History
Sales & Customer Service
The STOW Company
05.2022 - Current
- Coach proprietary design software & best practices to PRO Closet members. Promote proficiency and expand profitability of their regional business.
- Coordinate closely with manufacturing and logistics teams to address any order discrepancies or shipping issues promptly.
- Internet Sales Consultant with direct consumer base for Easy Closets.
- Customer Service support.
- Social committee member to create, coordinate, and execute corporate staff events.
Creative Officer
DMC Design LLC
01.2022 - 05.2022
- Define scope of project, budget, and finish selections to create beautiful living spaces for residential projects.
- Develop space planning concepts, color palette selections and textiles, and materials schedules.
- Design floor plans, elevations, 3D perspective views and material boards for review and presentation.
- Furniture & accessory selection.
- Finalize, documentation of specifications, and process finish selections.
- Collaborate with Builders and Trades to manage project.
Sales and Design Consultant
ORG West MI
04.2011 - 10.2021
- Developed new and repeat client relationships by providing design solutions & excellent custom service.
- Fused lifestyle, storage preferences, budget allotment, and space planning concepts to reflect the individual personality of the end user.
- Created visual concepts by hand and/or proprietary software.
- Collected field dimensions and/or estimated off blueprints to generate accurate estimates.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Collaborated with homeowners, site supervisors, and project managers to monitor site readiness.
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
Sales Consultant
DeGraaf Interiors
01.2011 - 04.2011
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Great Lakes Windows/Great Lakes Flooring
11.2005 - 01.2011
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Store Manager/Principal Designer
Home Fabrics
06.2000 - 11.2005
- Lead designer, Buyer, and Store Manager for Holland and Grand Rapids locations.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members to improve customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Accessory Buyer/Display
Great Lakes Home Furnishings
01.1995 - 06.2000
- Sourced high-quality products that met or exceeded expectations. Attended High Point, New York, Atlanta, Dallas, and Chicago markets.
- Worked closely with store managers to address specific needs of their location, tailoring merchandise assortment as needed.
- Forecasted demand for various accessory categories effectively, ensuring optimal inventory levels.
- Analyzed sales data to identify trends and make informed buying decisions.
- Created in-store vignette displays, merchandising, local advertising.
Education
BS - Fashion Merchandising
Florida State University
Tallahassee, FLAA - Marketing
University of South Florida
Tampa, FLSkills
- Long term industry experience
- Extensive knowledge regarding practices of new and remodel residential construction
- Up to date with national, industry, and local trends in design and materials
- Excellent communication skills
- Collaborative
- Proficient in MS Office, Google Docs, Sales Force
- Proficient in proprietary software
- Self-motivated
- Detailed oriented
- Time management skills
Timeline
Sales & Customer Service
The STOW Company
05.2022 - Current
Creative Officer
DMC Design LLC
01.2022 - 05.2022
Sales and Design Consultant
ORG West MI
04.2011 - 10.2021
Sales Consultant
DeGraaf Interiors
01.2011 - 04.2011
Sales Consultant
Great Lakes Windows/Great Lakes Flooring
11.2005 - 01.2011
Store Manager/Principal Designer
Home Fabrics
06.2000 - 11.2005
Accessory Buyer/Display
Great Lakes Home Furnishings
01.1995 - 06.2000
AA - Marketing
University of South Florida
BS - Fashion Merchandising
Florida State University
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