Summary
Overview
Work History
Education
Skills
Certification
Clearance
Citizenship
Purple Heart Recipient
Awards And Medals
Veteran Preference
Timeline

Beth VanVleet

Galivants Ferry,US

Summary

Accomplished Communications and Change Management Professional with robust background working with clients to identify and address communications, training, and DEI needs.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Communications Lead

Accenture Federal Services
Remote
12.2023 - Current
  • Conducted internal and external stakeholder analysis to identify communication needs in effort to develop and implement communication plan to best support agile project delivery
  • Delivered application communications pertaining to multiple client priority applications
  • Served as incident communications lead for multi-level incident communications
  • Conducted change management and knowledge management activities to streamline and standardize client facing processes across project, to include training materials, lunch and learns, office hours, and stakeholder analysis
  • Collaborated with cross-functional teams for successful product launches and promotional initiatives.
  • Mentored junior team members to foster professional growth and improve overall department performance.
  • Overhauled internal communication processes to streamline information flow between departments and eliminate redundancies.
  • Aligned messaging across multiple platforms to ensure consistency in tone, voice, style, and visual elements of communications materials.

Scrum Master & PMO

Accenture Federal Services
Remote
06.2023 - 12.2023
  • Worked with Chief Information Security Officer and direct team to conduct subcontractor supplier cyber security assessment and compliance with NIST 800-171 to assist in facilitating programs with seamless integration with forward initiatives in cyber security.
  • Lead team of analysts to facilitate external communications to suppliers for assessment activities.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Assessed and reported progress to stakeholders regularly, maintaining transparency throughout project lifecycle.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.

Training Team Lead Deputy

Accenture Federal Services
Remote
06.2022 - 06.2023
  • Lead development and facilitated instructor led training materials and delivered training to virtual attendees for the Approval, Compliance and Liaison (AC&L) staff for Veterans Benefits Administration Education Services.
  • Lead development and facilitated instructor led training materials and delivered training to virtual attendees for National Training Team (NTT) staff for Veterans Benefits Administration Education Services.
  • Lead development of instructor led training materials and delivered training to virtual attendees and hands on training for in-person attendees for SCO Enrollment Manager In-Person Training Workshop.
  • Served as Project Manager for creation of self-paced training modules for School Certifying Officials (SCOs) to learn Enrollment Manager system by providing strategic guidance, system processes, quality reviews, and audio creation.
  • Served as Project Manager for creation of self-paced training module for VA Internal Staff to learn Enrollment Manager system by providing strategic guidance, system processes, quality reviews, and audio creation.
  • Reviewed and provided strategic guidance for work products including resource materials, Readiness Assessments, Frequently Asked Questions (FAQs) and cross team collaborative efforts for stakeholder engagement.
  • Developed Training Strategy for Paper Based SCO population for Enrollment Manager to support government mandate.
  • Served as Enrollment Manager Change Management Lead.
  • Maintained DGIB Training Team risks responsible for risk reporting posture for program level risks related to Training.
  • Conducted Agile Ceremonies to align DGIB Training Team.
  • Conducted Project Management workload planning for DGIB Training Team spanning three modernized systems.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for organization.

Communications Lead

Accenture Federal Services
Remote
02.2021 - 06.2022
  • Conducted internal and external stakeholder analysis to identify communication needs in effort to develop and implement communication plan to best support agile project delivery.
  • Delivered application communications pertaining to multiple client priority applications
  • Served as incident communications lead for multi-level incident communications
  • Conducted change management and knowledge management activities to streamline and standardize client facing processes across project, to include training materials, lunch and learns, office hours, and stakeholder analysis
  • Collaborated with cross-functional teams for successful product launches and promotional initiatives.
  • Mentored junior team members to foster professional growth and improve overall department performance.
  • Overhauled internal communication processes to streamline information flow between departments and eliminate redundancies.
  • Aligned messaging across multiple platforms to ensure consistency in tone, voice, style, and visual elements of communications materials.

Analytics and Modeling Practitioner

Accenture Federal Services
Remote
03.2020 - 02.2021
  • Gathered, analyzed, and created models of client data surrounding the clients: warehouse labor requirements, warehouse utilization, process improvements, technology usage, policy & procedure changes, execution plans for re-warehousing.
  • Developed insights and execution plans for client business practices and recommended changes based off previous project work at client.
  • Utilized broad set of analytical tools (SAS, Power BI) to conduct modeling for optimization and forecasting.
  • Developed insights and out-briefs based on modeling and analysis results to support client recommendations for senior client officials.

Project Management

Huntington Ingalls Industries
Philadelphia, PA
11.2019 - 02.2020
  • Developed and implemented strategic project plans to meet business objectives.
  • Ensured accurate forecasting of resource requirements by meticulously tracking activities against established timeline.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Provided detailed project status updates to stakeholders and executive management.
  • Established strong working relationships with clients, fostering trust and open communication throughout duration of projects.
  • Developed and implemented project plans and budgets to ensure successful execution.

Logistics Specialist

McKean Defense Group
Philadelphia, PA
09.2018 - 11.2019
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Evaluated risks associated with potential disruptions in supply chain, implementing mitigation strategies accordingly.
  • Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
  • Analyzed prior delivery processes and uncovered more efficient method.
  • Designed tasking objective frameworks, aligning available talent with required responsibilities to maximize throughput and performance metrics.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Provided training on new systems and process improvements to promote adoption among team members within logistics department.

Co-Owner

Basket Cases Laundry, LLC
Mount Ephraim, NJ
12.2017 - 08.2018
  • Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Assisted in recruiting, hiring and training of team members.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Introduced cutting-edge technology solutions to modernize business operations while improving overall efficiency levels.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.

Program Management

McKean Defense Group
Philadelphia, PA
09.2016 - 12.2017
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Collaborated closely with executive leadership to align program objectives with organizational strategic goals effectively.
  • Facilitated communication between stakeholders, ensuring timely resolutions for any potential issues or roadblocks.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Designed and developed programs and projects for dissemination to personnel.
  • Enhanced stakeholder satisfaction through regular progress updates and transparent communication regarding project status.
  • Interacted with customers and clients to identify business needs and requirements.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

Security Specialist

Perrigo
Allegan, MI
08.2015 - 04.2016
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Enhanced event security by planning and executing detailed protective strategies tailored to specific situations and potential risks.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Managed and supported organization-wide privacy and security management measures.
  • Improved safety of employees by designing and leading tailored security awareness training sessions.
  • Established incident reporting system that expedited communication between departments, enabling quicker response times during emergencies.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing effectiveness of joint responses to incidents.
  • Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.

Counterintelligence Special Agent

United States Army
Fort Gordon
04.2013 - 08.2015
  • Conducted risk and vulnerability assessments supporting Army policies and procedures to minimize adverse impacts to national security.
  • Safeguarded national security information and ensured core classified national information protection security disciplines of information were implemented from policy viewpoint to ensure mission requirements were met.
  • Developed relationships with informants to obtain information related to cases.
  • Identified case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
  • Conducted personnel investigations and due diligence in accordance with policies and regulations.
  • Collaborated with other Armed Forces Offices and Civilian Agencies to exchange information and coordinate activities
  • Prepared reports that detailed investigation findings for further analysis and further actions.
  • Provided mandatory training briefs to groups ranging from 2 personnel to 300 personnel.
  • Acted as physical security manager to ensure security program implementation and adherence to secure personnel, facilities, assets, and material and information from unclassified up to and including classified materials with classification caveats.
  • Conducted security analysis and implemented new control requirements, procedures, and protocols if needed to adhere to updated policies and procedures.
  • Performed safeguard operations of secure rooms and buildings.
  • Participated in and obtained certification in Counterintelligence related skills while stationed OCONUS.

Black Hawk Helicopter Mechanic

United States Army
Fort Bragg
11.2009 - 03.2013
  • Ensured compliance with FAA regulations through strict adherence to guidelines and proper documentation of all maintenance activities.
  • Maintained detailed records of all helicopter maintenance tasks performed, providing clear audit trail for regulatory inspections.
  • Read and interpreted aircraft documentation to determine repair feasibility and methods.
  • Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
  • Followed safety procedures while analyzing issues and working on aircraft.

Office Manager

Sarvi Golden Enterprises
Marlton, NJ
01.2008 - 12.2009
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Delivered performance reviews, recommending additional training or advancements.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

MBA - Business Administration, Project Management

Northcentral University, La Jolla, CA
01.2023

3.8 GPA

Master of Science - Counseling Psychology

Chestnut Hill College, Philadelphia, PA
05.2019
  • Minor: Human Services
  • 3.89 GPA

Bachelor of Arts - Intelligence Studies, Intelligence Collection

American Military University, Charles Town, WV
05.2015

Associates of Applied Science - Intelligence Operations Studies

Cochise College, Sierra Vista, AZ
07.2013

4.0 GPA

Skills

  • Digital Transformation
  • Change Management
  • JIRA
  • Strategic Communications
  • Communication Strategy Development
  • Strategy Development
  • Diversity, Equity, and Inclusion
  • Team Management

Certification

  • USF Diversity, Equity, & Inclusion in the Workplace - MAR 2021
  • ICAgile - APR 2021
  • Prosci Change Management - APR 2021
  • USF Inclusive and Ethical Leadership - OCT 2021
  • SAFe DevSecOps - DEC 2021
  • KMI Knowledge Manager - JAN 2022
  • Agile Coach - MAR 2023
  • Agile Team Facilitator - MAR 2023
  • ECornell Diversity Equity & Inclusion - APR 2023

Clearance

PUBLIC TRUST

Citizenship

US

Purple Heart Recipient

True

Awards And Medals

  • Purple Heart
  • Afghanistan Campaign Medal with Campaign Star
  • Combat Action Badge
  • Army Achievement Medal
  • Army Good Conduct Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Army Service Ribbon
  • Overseas Service Ribbon
  • NATO Medal

Veteran Preference

30% OR MORE DISABLED

Timeline

Communications Lead - Accenture Federal Services
12.2023 - Current
Scrum Master & PMO - Accenture Federal Services
06.2023 - 12.2023
Training Team Lead Deputy - Accenture Federal Services
06.2022 - 06.2023
Communications Lead - Accenture Federal Services
02.2021 - 06.2022
Analytics and Modeling Practitioner - Accenture Federal Services
03.2020 - 02.2021
Project Management - Huntington Ingalls Industries
11.2019 - 02.2020
Logistics Specialist - McKean Defense Group
09.2018 - 11.2019
Co-Owner - Basket Cases Laundry, LLC
12.2017 - 08.2018
Program Management - McKean Defense Group
09.2016 - 12.2017
Security Specialist - Perrigo
08.2015 - 04.2016
Counterintelligence Special Agent - United States Army
04.2013 - 08.2015
Black Hawk Helicopter Mechanic - United States Army
11.2009 - 03.2013
Office Manager - Sarvi Golden Enterprises
01.2008 - 12.2009
Northcentral University - MBA, Business Administration, Project Management
Chestnut Hill College - Master of Science, Counseling Psychology
American Military University - Bachelor of Arts, Intelligence Studies, Intelligence Collection
Cochise College - Associates of Applied Science, Intelligence Operations Studies
Beth VanVleet