Summary
Overview
Work History
Education
Skills
Timeline
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Beth Wilkison

Strongsville,OH

Summary

Dynamic Learning & Development Manager with a proven track record at A Place For Mom Inc., specializing in training delivery and coaching. Successfully designed impactful programs that enhanced employee performance and engagement, while fostering a culture of collaboration and continuous improvement. Adept at needs assessment and relationship building, driving organizational success through innovative learning solutions.

Overview

21
21
years of professional experience

Work History

Manager, Learning & Development

A Place For Mom Inc.
05.2012 - Current
  • Designed and implemented training programs to enhance employee performance and engagement.
  • Led cross-functional teams to develop innovative learning solutions aligned with organizational goals.
  • Evaluated training effectiveness through feedback and assessments, driving continuous improvement initiatives.
  • Mentored junior staff, fostering a collaborative environment that promoted knowledge sharing and skill development.
  • Analyzed learning needs through surveys and assessments, tailoring programs to meet diverse employee requirements.
  • Coordinated with stakeholders to ensure alignment of training objectives with overall business strategy.
  • Promoted a culture of diversity and inclusion by incorporating diverse perspectives into the design and delivery of training programs.
  • Assessed employee skill gaps and developed targeted training interventions to close those gaps, improving overall performance levels.
  • Developed and maintained a centralized Learning Management System, providing employees with easy access to relevant training materials and resources.
  • Mentored junior staff members in their professional development journey, providing guidance and support as they navigated career growth opportunities within the organization.
  • Developed onboarding processes that streamlined new hire orientation and integration into company culture, reducing time-to-productivity rates.
  • Coached managers on effective techniques for providing constructive feedback during performance reviews leading to improved employee performance.
  • Leveraged instructional design best practices to create engaging and impactful learning experiences for employees at all levels.
  • Evaluated the effectiveness of training programs through regular feedback sessions and data analysis, making adjustments as necessary to ensure optimal results.
  • Directed field training to enhance participants' skills.

Regional Sales Manager

Brookdale Senior Living Inc.
03.2009 - 08.2011
  • Developed and executed regional sales strategies to enhance market presence.
  • Led cross-functional teams to drive product launches and improve customer engagement.
  • Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
  • Mentored junior sales staff, fostering a collaborative environment and enhancing team performance.
  • Implemented CRM systems for effective tracking of sales leads and customer interactions.
  • Conducted regular training sessions to elevate team skills and knowledge on new products.
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.

Corporate Director of Marketing

National Church Residences
12.2004 - 03.2009
  • Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
  • Led cross-functional teams in evaluating and optimizing corporate policies and procedures.
  • Oversaw budget management, ensuring alignment with organizational goals and financial sustainability.
  • Mentored senior leadership on best practices in governance, compliance, and risk management.
  • Established performance metrics to assess team productivity and drive continuous improvement efforts.
  • Facilitated stakeholder engagement sessions to align corporate strategies with market demands.
  • Analyzed industry trends to inform strategic planning and long-term business objectives.
  • Led cross-functional teams to achieve project goals on time and within budget constraints.
  • Built and implemented programming strategy and standards that supported enterprise philosophy.
  • Championed relationship building, cross-collaboration and mentorship throughout strategic partners.
  • Boosted employee morale and retention through effective communication, recognition programs, and team-building initiatives.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Bachelor of Arts - Music Education

Kent State University
Kent, OH
05-1993

Skills

  • Training delivery
  • Needs assessment
  • Classroom management
  • Coaching and mentoring
  • Staff training
  • Employee presentations
  • New employee training
  • Performance monitoring
  • Course development
  • Budget administration
  • Staff presentations
  • Time management
  • Reliability
  • Detail-oriented
  • Relationship building
  • Group trainings
  • Interpersonal skills
  • Goal setting
  • Professionalism
  • Public speaking

Timeline

Manager, Learning & Development

A Place For Mom Inc.
05.2012 - Current

Regional Sales Manager

Brookdale Senior Living Inc.
03.2009 - 08.2011

Corporate Director of Marketing

National Church Residences
12.2004 - 03.2009

Bachelor of Arts - Music Education

Kent State University

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Beth Wilkison