Hi, I’m
Beth Wineland
Rocky Mount,NC
Summary
To leverage my extensive experience in operations management to drive operational excellence, enhance efficiency and elevate guest and team member satisfaction. Over 31 years of service with Sodexo Management Services. Have held positions ranging from Catering, Retail as well as General and Operational Management positions. Twenty-one years of union account experience. SHRM-CP certified. Master of Science in Human Resources. There is a “why” for every issue to discover the root problem to be solved. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
31
years of professional experience
1
Certification
Work History
Sodexo
Operations Manager II
01.1993 - Current
Job overview
- Retail $15 million Managed volume, + 258 licensed beds
- Developed Orientation Program
- Managed All Employee Files, Completed File Audit
- Recruit, Onboard, Train and Supervise Full & Part Time Staff
- Zero Based Scheduling to Optimize Labor
- Responsible for Employee Engagement by Implementing Company Programs
- Used Innovation to Grow Revenue and Managed Costs
- Responsible for Training in Safety, Food Safety and Cash Handling Procedures
- Developed Yearly Training Program for Food and Nutrition Department, Tracked Completion
- Serv-Safe Instructor and Proctor and Master Trainer for Allertrain.
Education
Strayer UniversityRaleigh, NC
Masters of Science
10.2021
Mercyhurst UniversityErie, PA
Bachelor of Arts
03.1993
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Employee relations and conflict resolution
- Staff Training
- Inventory Management
- Staff Management
- Policies and procedures implementation
- Employee Motivation
- Performance Management
- Regulatory Compliance
Certification
- SHRM-CP
- Serv-Safe Instructor/Proctor
Timeline
Operations Manager II
Sodexo
01.1993 - Current
Strayer University
Masters of Science
Mercyhurst University
Bachelor of Arts
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