Talented professional with a positive attitude and detail-oriented mindset who consistently demonstrates strong organizational, communication and written skills. A self-starter who handles multiple projects simultaneously with a high degree of accuracy, integrity and a willingness to continue learning for the growth and success of the organization as a whole.
Overview
26
26
years of professional experience
Work History
Office Administrator
G Custom Builders, LLC.
01.2010 - Current
Manage all in-office operations/procedures for a longstanding, family-owned general contracting company with at least ten large projects in progress on a monthly basis
Create digital marketing content and copywriting across multiple social media platforms to engage new clients and showcase a rich portfolio of high-end renovations and new construction projects
Interact with customers by phone, email, DM or in-person to provide information about home renovation and new construction services, resulting in multiple qualified leads on a daily basis
Answer phone and deliver messages to owner in a timely manner
Adhere to a strict response schedule for all new and existing clients
Set appointments for new project estimates and maintain a streamlined calendar
Maintain all electronic and paper filing systems for easy retrieval of information
Coordinate communications, financial processing for accounting, license registration and liability insurance
Maintain impeccable recordkeeping and perform other administrative functions that arise
Contributing Freelance Journalist
Suburban Trends Regional Newspaper-North Jersey
01.2007 - 12.2009
Wrote 2-4 weekly news stories for the Health and Wellness Section of a regional newspaper delivered in both print and online publication format
Coordinated all photography, images and layout to deliver proper presentation
Developed story ideas and conducted interviews with industry experts
Researched and gathered information to develop accurate and credible stories
Adhered to strict writing guidelines and tight deadlines
Demonstrated creativity and strong writing skills across multiple genres within the guidelines and ethics set forth for impactful journalism
Senior Sales Analyst
Cendant/Wyndham Worldwide, Inc.
01.1998 - 12.2006
Reported to SVP of Franchise Sales and supported Northeast Sales team consisting of 12 regional sales directors
Managed complex projects from inception to completion, ensuring timely delivery of valuable sales information to identify/analyze new franchise markets for continued profit growth within the national sales organization
Created and maintained accurate records of all sales activities, including franchise contracts, compliance correspondence and new franchisee proposals
Liaison between franchise sales and legal departments, working under six attorneys to create all legal correspondence for the Northeast sales division
Ensured franchisee compliance to all terms set forth in existing franchise agreements through written legal correspondence
Streamlined all sales processes for improved efficiency: contract negotiation, coordination of new contracts and final execution of new franchise agreements/locations
Ran all sales reports under strict deadlines for executive team to strategize and optimize quarterly sales on
Increased sales revenue by establishing strong relationships with all potential and existing franchisees
Organized and attended all quarterly sales conferences and networking events alongside executive team to offer administrative and reporting support upon their request
Education
Bachelor of Arts - Liberal Arts And English
Rutgers University
New Brunswick, NJ
10.1995
Skills
Excellent communication and writing skills
Self-motivated and well-organized
Confident and self-driven ambassador to the company and CEO
Creative team player
Office management
Bookkeeping
Timeline
Office Administrator
G Custom Builders, LLC.
01.2010 - Current
Contributing Freelance Journalist
Suburban Trends Regional Newspaper-North Jersey
01.2007 - 12.2009
Senior Sales Analyst
Cendant/Wyndham Worldwide, Inc.
01.1998 - 12.2006
Bachelor of Arts - Liberal Arts And English
Rutgers University
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