Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Woodall

Kingfisher

Summary

Dynamic Assistant Parts Manager with a proven track record at Rother Bros., Inc., enhancing customer satisfaction and streamlining operations. Excelled in inventory management and customer service, adeptly managing warranty claims and parts ordering to optimize efficiency. Demonstrated adaptability and a detail-oriented approach, significantly improving parts department productivity and customer relations.

Professional in parts management with solid background in inventory control, vendor relations, and supply chain optimization. Skilled in team collaboration, prioritizing tasks, and adapting to changing demands. Known for exceptional organizational abilities, problem-solving, and effective communication. Proven track record of driving operational efficiency and achieving desired outcomes.

Overview

15
15
years of professional experience

Work History

Assistant Parts Manager

Rother Bros., Inc.
09.2009 - Current
  • Provided exceptional customer service, addressing concerns or issues promptly to ensure customer satisfaction remained at a high level.
  • Collaborated with service technicians to ensure proper parts allocation for repairs, reducing downtime for customers'' vehicles.
  • Managed warranty returns effectively, liaising with manufacturers to ensure prompt processing of claims without excessive delays for customers or the dealership.
  • Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
  • Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
  • Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
  • Ordered parts for customers, repair shops, and service departments for use in agriculture equipment.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.

Education

High School Diploma -

Aline-Cleo
Aline, OK
05-1987

Skills

  • Customer service
  • Shipping and receiving
  • Parts ordering
  • Customer relations
  • Inventory management
  • Returns processing
  • Returns management
  • Ordering parts
  • Forklift operation
  • Invoice processing
  • Inventory restocking
  • Warehouse organization
  • Daily operations management
  • Customer relationship management
  • Order picking and processing
  • Detail-oriented
  • Adaptability and flexibility

Timeline

Assistant Parts Manager

Rother Bros., Inc.
09.2009 - Current

High School Diploma -

Aline-Cleo

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Beth Woodall