Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Young

Summary

Organized and Dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-Motivated work ethic to perform effectively in independent or team environments.

Overview

38
38
years of professional experience

Work History

Volunteer

Laureldale Parks And Recreations
09.2023 - Current

Help with planning Events and assisting at Parks.

Volunteer

Laureldale Planning Board
03.2022 - Current

Assist in looking at plans of properties within the Borough.

Union Trustee/Shop Steward

AFSCME Local 462
09.2008 - Current
  • Representing Union Member for disciplinary Meetings.
  • Organizing Easter Egg Hunt
  • Getting Donations for Events or as door prizes for Union Meetings
  • Audit Union Books yearly


Office Support III

County Of Berks - Public Defender's
05.2005 - Current
  • Implemented time management strategies to ensure timely completion of tasks and projects, meeting critical deadlines consistently.
  • Provide Backup coverage at receptionist when needed; greeting visitors professionally and directing them accordingly within the office.
  • Handled Confidential information discreetly while adhering to privacy regulations and company policies regarding court documents.
  • Create files for New Clients, print paperwork for files and give files to Supervisors for them to Assign to Attorneys.
  • Pull Files, Schedule Interviews for Juvenile to meet with Attorney before hearing.
  • Pull files and Create File for Mental Health Hearings.
  • Pull list for Preliminary Hearings at six of twelve of District Judges Offices and get files ready for Attorneys.
  • Previous years with County took Marriage Applications in Register of Wills Office.
  • Also Recorded Divorces, Custody and Mortgage Foreclosures in the Prothonotary Office.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly.

Tele-Marketing

Tele-Publications
01.1998 - 12.2023

Made calls to Patrons and Businesses for Ads in Non-Profit Program Books

Volunteer

American Red Cross
07.1986 - 11.2008
  • Assisted with special events and programs.
  • Helped with Meals-On-Wheels
  • Assisted with Youth Programs and Participated in programs as a youth and teen.
  • Volunteered and helped Families in need after house fire, flooding, or tornado.


Education

High School Diploma -

Reading Senior High School
Reading, PA
06.1994

Diploma - Computer Technology

Reading-Muhlenberg Vo-Tech
Reading, PA
06.1994

Skills

  • Document Preparation
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Service
  • Customer Relations
  • Organizational Skills
  • Data Entry
  • Scheduling and calendar management
  • Mail handling

Timeline

Volunteer

Laureldale Parks And Recreations
09.2023 - Current

Volunteer

Laureldale Planning Board
03.2022 - Current

Union Trustee/Shop Steward

AFSCME Local 462
09.2008 - Current

Office Support III

County Of Berks - Public Defender's
05.2005 - Current

Tele-Marketing

Tele-Publications
01.1998 - 12.2023

Volunteer

American Red Cross
07.1986 - 11.2008

High School Diploma -

Reading Senior High School

Diploma - Computer Technology

Reading-Muhlenberg Vo-Tech
Beth Young