Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Beth Zimmerman-Kling

Grass Valley,CA

Summary

Beth is an experienced office assistant with the past five years specializing in the real estate needs of fire victims throughout the western states. She has been instrumental in contacting victims concerning their pre-event and post-event fire values, interviews, and setting of appointments. Her duties also included property research utilizing a variety of data sources such as county specific tax records, Data Express, Core Logic, and multiple listing services specific to the region. Her compassion in dealing with the victims enabled her to set over 3,000 appointments and to connect with others during their time of loss.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Floral Manager

Mar-val
02.2022 - 06.2022
  • Trained employees on customer order taking and basic floral arranging.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.

Delivery Driver

Domino's Pizza
03.2021 - 08.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Personal Assistant and Receptionist

Zimmerman & Associates Appraisal Services
05.2010 - 11.2018
  • Created spread sheets involving hundreds of victims with property address and names
  • Office duties including phone, computer, fax, and research
  • Extensive experience with interviews
  • Working knowledge of a variety of Microsoft Office programs

Animal Caretaker

Skyway Feed
01.2007 - 06.2007
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
  • Maintained equipment and facility to keep animal care environment and tools in good working order.
  • Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.

Front Clerk

Burger King
08.2005 - 02.2006
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Sales Agent

The Children's Place
04.2005 - 08.2005
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Sales Associate

Breeze Maxx
01.2005 - 04.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

AA - Child Development, Social Behavior Science

Butte Collage

High School Diploma -

Paradise High
Paradise, CA
06-2002

Skills

  • Product inventories
  • Customer service
  • Pricing strategy
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Workplace safety
  • Goal setting
  • Flower arranging
  • Reliability
  • Active listening

Certification

  • Certified at IAP College in Florist April 5/2022
  • Certified at IAP College in Pet Spa Owner January 10/2025

Timeline

Floral Manager

Mar-val
02.2022 - 06.2022

Delivery Driver

Domino's Pizza
03.2021 - 08.2021

Personal Assistant and Receptionist

Zimmerman & Associates Appraisal Services
05.2010 - 11.2018

Animal Caretaker

Skyway Feed
01.2007 - 06.2007

Front Clerk

Burger King
08.2005 - 02.2006

Sales Agent

The Children's Place
04.2005 - 08.2005

Sales Associate

Breeze Maxx
01.2005 - 04.2005

AA - Child Development, Social Behavior Science

Butte Collage

High School Diploma -

Paradise High

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