Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethani Delmore

Stevens Point

Summary

Organized, dependable, and people-focused professional with experience in insurance claims, patient financial coordination, and team leadership. I know how to handle tough conversations, assist patients in understanding their coverage, and keep accounts accurate and on track. I'm comfortable working independently and solving problems as they appear. My background in both healthcare finance and costumer service gives me a strong mix of communication skills, attention to detail, and an ability to keep things running smoothly even in high-pressure environments. I'm ready to bring these skills into a Claims Adjuster role, where I can combine accuracy with great client service.

Overview

5
5
years of professional experience

Work History

Claims Processor/Patient Financial Coordinator

Hom Family Dentistry
05.2023 - Current
  • Manage a high volume of claims and pre-determinations, prioritizing tasks to meet deadlines and patient expectations without sacrificing quality.
  • Review and analyze claims and pre-determinations to ensure accuracy, completeness, and compliance with company policies.
  • Provide supporting documents to insurance companies to ensure claims eligibility and accuracy.
  • Manage workload and priorities to meet processing deadlines and patient financing schedules.

Front Desk Patient Coordinator

Pelham Links Family Dentistry
09.2020 - 11.2021
  • Educated patients on available services within the practice, promoting further utilization of resources tailored to their specific requirements.
  • Collaborated with other departments to ensure a seamless experience for both new and existing patients throughout their visits.
  • Reduced waiting times by optimizing appointment scheduling procedures according to provider availability and ensured that providers maintained a productive schedule.

Bar Manager

Taco La Barra
08.2020 - 09.2021
  • Closed out cash register and prepared cashier report at close of business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Education

Bachelor of Arts - English Language And Literature

University of Wisconsin-Oshkosh
Oshkosh
05-2020

Skills

  • Insurance claims and appeals
  • Billing, payment plans, and account management
  • Transactions reconciliation
  • Patient and client communication
  • Attention to detail and organization
  • Scheduling and office administration
  • Staff training and leadership
  • Independent problem solving

Timeline

Claims Processor/Patient Financial Coordinator

Hom Family Dentistry
05.2023 - Current

Front Desk Patient Coordinator

Pelham Links Family Dentistry
09.2020 - 11.2021

Bar Manager

Taco La Barra
08.2020 - 09.2021

Bachelor of Arts - English Language And Literature

University of Wisconsin-Oshkosh