I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. I am extremely thorough and detail oriented. I am very knowledgeable about specimen collection, handling and processing, venipuncture, ordering tests, our computer systems and patient care. Also, a compassionate Home Health Aide with experience assisting in home environments for physically disabled clients of varying capacities. Skilled at bathing and grooming, positioning and range of motion exercises and also changing bed linens and doing light cleaning. I also happen to love waitressing, with 24 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. I also have my crisis intervention certification which means I am equipped to manage different types of emergency situations, and can properly utilize all of the tools available to de-escalate a situation. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis.