Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic
BETHANIE HILL

BETHANIE HILL

Boise,ID

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SERVER/Cook Operator

FOYS FRANKS
Boise, ID
07.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Measured ingredients according to recipe specifications and mixed them in the correct order.
  • Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
  • Kept records of supplies used in the preparation of meals.
  • Cleaned kitchen areas including counters, tables, grills, ovens, stoves, utensils, and equipment.
  • Cooked menu items based on customer orders.
  • Used grills, deep fryers and griddles to cook food.

Server

IHOP
BOISE, ID
05.2021 - 12.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Addressed complaints to kitchen staff and served replacement items.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Filled condiments and napkin containers during slack periods.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Server

Golden Wok China Buffet
BOISE, ID
11.2020 - 12.2021
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.

Education

CERTIFIED NURSING ASSISTANT(CNA) - Nursing Practice

BSU
Boise, ID
05-2004

Some College (No Degree) - COSMOTOLOGY

CONTINENTAL COLLEGE OF BEAUTY AND BARBER STYLING
Boise, ID

Skills

  • Safe Food Handling
  • Order Management
  • Table Bussing
  • Food inspection
  • Beverage Preparation
  • Food Delivery
  • Food Running
  • Table Setting
  • Hostess support
  • Daily specials memorization
  • Supply Restocking
  • Team member support
  • Guest Engagement
  • Food sales and promotion
  • Service prioritization
  • Menu item recommendation
  • Professional Appearance
  • Food station setup
  • POS operation
  • Guest Seating
  • Performance Improvement
  • Dish preparation
  • Sales Techniques
  • Point of sale operation
  • Special dietary requirements
  • Menu Memorization
  • Point of sale system
  • Table setting knowledge
  • Ordering Procedures
  • Food safety oversight
  • Liquor, wine, and food service
  • Allergy awareness
  • Cash Handling
  • Order Accuracy
  • Suggestive Selling
  • Dining customer service
  • Menu knowledge
  • Regulatory Compliance
  • Food spoilage prevention
  • Bill computation
  • High-volume dining
  • Quality Control
  • Take-out service
  • Guest Relations Management
  • Strong Work Ethic
  • Positive and professional
  • Menu presentation
  • Hospitality service expertise
  • Exceptional customer service

Affiliations

  • FAMILY TIME
  • CHURCH
  • OUTDOORS STUFF
  • CRAFTS
  • CHURCH

Accomplishments

  • WAVE SCORE 100% ACCURACY AWARD
  • SERVER OF THE MONTH AWARD

Certification

  • CNA (EXPIRED)
  • FOOD HANDLERS
  • SERVE SAFE MANAGER(NEEDS RENEWED)

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

SERVER/Cook Operator

FOYS FRANKS
07.2024 - Current

Server

IHOP
05.2021 - 12.2023

Server

Golden Wok China Buffet
11.2020 - 12.2021

CERTIFIED NURSING ASSISTANT(CNA) - Nursing Practice

BSU

Some College (No Degree) - COSMOTOLOGY

CONTINENTAL COLLEGE OF BEAUTY AND BARBER STYLING

Similar Profiles

CREATE PROFILE
BETHANIE HILL