Interior Design Manager with a proven track record in delivering innovative design projects that exceed client expectations. Skilled in managing project timelines and budgets effectively, ensuring successful completion. Expertise in fostering client relationships and enhancing overall satisfaction through tailored design solutions.
Overview
26
26
years of professional experience
Work History
National Account Manager
JRC Nationwide Construction
Nashville, TN
12.2024 - Current
Developed strategic relationships with key national clients to enhance partnerships.
Collaborated with cross-functional teams to align product offerings with client needs.
Delivered presentations to stakeholders showcasing product capabilities and solutions.
Negotiated contracts with major retailers on a national level.
Participated in trade shows and conventions representing the company's products and services to prospective clients.
Developed and implemented strategic plans to grow national accounts.
Collaborated closely with internal departments such as finance, operations, and legal teams.
Partner / Design Center Manager
3D Design Center
Nashville, TN
01.2020 - 04.2024
Coordinated & lead all Structural & Design Appointments with new homebuyers
Processed & submitted all selection paperwork with in the requested timeline
Job-site visits to ensure design selections are installed as per Homeowner's expectations
Continues communication with new homebuyers throughout building process
Operational Management of Design Center, team members, budget, inventory, assets, visual merchandising
Financial Acumen & Analysis
Established Standard Operating Procedures
Business Development - Building & maintaining professional relationships with internal & external stakeholders to achieve operational objectives
Operational Management of Renovation Project: Sales & Project Management of home renovations (budget, product, labor & profit)
Establish achievable KPIs to exceed quarterly/yearly goals
Assist in educational experiences for team members, promote opportunities for continued individual & team growth
Managed design center operations, ensuring smooth workflow and customer satisfaction.
Developed design presentations, showcasing options to clients for informed decision-making.
Collaborated with builders and contractors to align project specifications and timelines.
Ensured that all design documents comply with industry standards, regulations and organizational policies.
Oversaw project timelines and resource allocation for successful execution.
Collaborated with other departments to ensure successful integration of designs into existing systems or platforms.
PROJECT SPECIALIST INTERIORS
LOWE'S COMPANIES, INC.
Franklin, TN
04.2015 - 02.2019
Develop quality leads, establish trusting relationships with clients while progressing forward in selling process of kitchen, bathroom & home renovations
Exceeded yearly sales targets, top producer in district & region consecutively during tenure
Communicated with clients, contractors & suppliers to establish meaningful relationships & experiences
Partnered with store associates to assist in building "PSI" program
Financial & Logistic Management of renovation projects
Submit detailed project proposals to clients & corporate management
Collaborate with General Contractors to ensure high quality renovations are delivered via labor, materials & customer service
Establish KPI's to achieve set personal & company goals.
Coordinated interior design projects from concept to completion.
Collaborated with contractors to ensure timely execution of project plans.
Managed client communications to align expectations and deliverables effectively.
Assisted in selecting materials and finishes for various interior projects.
Conducted site visits to assess progress and address design concerns promptly.
Collaborated with stakeholders to ensure successful completion of interior design projects.
Co - Owner / Design
TD Construction
Hendersonville, Tennessee
03.1999 - 04.2015
Interior & Exterior Design
Job-site quality control, developed & maintained working relationship with customers & vendors, providing exceptional customer service
Manage construction timeline, budget & schedule
Operational Management of all aspects of home building & renovations, approximately 20 projects at different stages of construction
Manage company assets (warehouse, inventory, supplies, etc.)
Managed daily operations and workflow for construction projects.
Analyze budget prior, during & after project to maximize profit.
Supervised project management for residential and commercial construction projects.
Coordinated schedules and resources to meet client deadlines effectively.
Cultivated relationships with subcontractors and suppliers to ensure quality materials.
Conducted site inspections to ensure compliance with building codes and regulations.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Production Manager at Certaseal Construction/Ascension Roofing IL/JRC Home ServicesProduction Manager at Certaseal Construction/Ascension Roofing IL/JRC Home Services