Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Bethanne Yeaton

Freedom

Summary

OBJECTIVE To work for an organization that holds a high standard of care for the people that they work with.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Manager

Mainehealth Access To Care
11.2024 - Current
  • Coordinated client assessments to identify needs and develop tailored service plans.
  • Conducted regular follow-ups to evaluate program effectiveness and promote client engagement.
  • Advocated for clients' rights and access to necessary resources within the community framework.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.

Custodian

GWRSDS
11.2023 - Current
  • Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
  • Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
  • Managed waste disposal in accordance with company policies and regulations
  • Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
  • Responded promptly to requests for spill cleanup or other emergencies to maintain a safe environment
  • Operated floor scrubbers, carpet cleaners, and other specialized equipment as needed
  • Followed established safety protocols when handling hazardous materials or chemicals
  • Assisted in setting up rooms for meetings or events by arranging furniture and ensuring cleanliness
  • Supported facility maintenance by performing minor repairs such as changing light bulbs or fixing leaky faucets
  • Adhered to all security procedures when entering restricted areas or handling sensitive information/documents
  • Communicated effectively with supervisors regarding any issues or concerns related to custodial duties
  • Consistently received positive feedback from building occupants regarding the cleanliness of their workspaces
  • Served as a point of contact for resolving custodial-related issues raised by building occupants
  • Demonstrated exceptional time management skills by consistently completing assigned tasks within designated timeframes
  • Participated in ongoing professional development opportunities to stay updated on industry trends and best practices
  • Demonstrated flexibility by adjusting work schedules as needed to accommodate special events or unexpected situations

RCO Manager

White Horse Recovery
06.2020 - 05.2023
  • While at White Horse Recovery I was the manager of the North Conway location since April 2021 and have facilitated SMART Recovery meeting, Art of Recovery meetings, Music Theory meetings. I was behind the start up of the Yoga Program and the Monday Lunch Munch programs as well. I oversaw the schedule and approval for the staff at the same location. I worked with Recovery Link and Echo for billing and confidentiality purposes. I managed a case load with weekly billing and follow up.
  • Developed and implemented strategies to improve productivity and streamline processes
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
  • Resolved customer complaints or issues promptly while maintaining a positive brand image
  • Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
  • Managed multiple projects simultaneously within established timelines
  • Managed and resolved escalated customer issues, maintaining high levels of customer satisfaction
  • Mentored and coached employees to develop their skills and advance within the organization
  • Provided one-on-one support and guidance to individuals in recovery from substance abuse, helping them navigate challenges and develop coping strategies
  • Facilitated group therapy sessions, creating a safe and supportive environment for participants to share their experiences and learn from one another
  • Collaborated with treatment teams to develop individualized recovery plans for clients, incorporating evidence-based practices and client goals
  • Assisted clients in accessing community resources such as housing assistance, employment services, and healthcare providers to support their overall well-being
  • Advocated for clients' rights and needs within the healthcare system, ensuring they received appropriate care and treatment
  • Maintained accurate documentation of client progress, including assessments, treatment plans, case notes, and discharge summaries
  • Participated in regular team meetings to discuss client progress, coordinate care efforts, and address any challenges or concerns
  • Provided crisis intervention services when necessary by assessing risk factors and implementing appropriate interventions to ensure safety
  • Supported clients in developing relapse prevention strategies through education on triggers, coping skills development, and ongoing support
  • Collaborated with community organizations to organize educational workshops on addiction recovery topics for both individuals in recovery and their families
  • Coordinated transportation services for clients attending appointments or participating in treatment programs
  • Educated family members of individuals struggling with addiction on how they can provide effective support during the recovery process
  • Served as a role model for individuals seeking long-term sobriety by sharing personal experiences of overcoming addiction challenges
  • Collaborated with other healthcare professionals, such as therapists and psychiatrists, to ensure a comprehensive approach to client care
  • Assisted clients in developing healthy coping mechanisms through activities such as art therapy, mindfulness exercises, and physical fitness programs
  • Developed partnerships with employers willing to provide job opportunities for individuals in recovery, promoting successful reintegration into society
  • Supported clients in navigating the process of obtaining government assistance programs such as Medicaid or disability benefits
  • Conducted regular follow-up meetings with clients after completing formal treatment programs to provide ongoing support
  • Developed individualized relapse prevention plans based on each client's unique triggers and risk factors
  • Coordinated referrals for additional mental health services when necessary, ensuring holistic care for clients with co-occurring disorders

Peer Recovery Support Specialist

GREEN MOUNTAIN TREATMENT
03.2020 - 05.2020
  • While at Green Mountain Treatment, I was a Peer Recovery Support Specialist. I oversaw note taking for billing and client care. I worked with groups to make sure that they were attending appropriate sessions and maintaining attendance. I took notes and entered them into the system daily. I became certified in basic pharmaceutical on site for handling client medication when necessary. I became CPR/First Aid certified as well.
  • Provided one-on-one support to individuals in recovery, offering guidance and encouragement throughout their journey
  • Assisted clients in accessing community resources such as housing assistance, employment opportunities, and healthcare services
  • Advocated for the needs of individuals in recovery within the healthcare system, ensuring they received appropriate care and support
  • Implemented relapse prevention strategies through education on coping skills, triggers identification, and development of healthy habits
  • Maintained accurate documentation of client progress, including assessments, treatment plans, and case notes
  • Participated in ongoing training programs to stay updated on best practices in addiction recovery support
  • Collaborated with other peer recovery specialists to develop new program initiatives aimed at improving outcomes for individuals in recovery
  • Utilized active listening skills to empathize with clients' challenges while providing non-judgmental support
  • Promoted self-advocacy among clients by empowering them to make informed decisions about their own recovery journey
  • Assisted clients in developing personalized wellness plans that encompassed physical health, mental well-being, social connections, and spiritual growth
  • Provided crisis intervention services when necessary by assessing risk factors and implementing appropriate interventions
  • Served as a role model for individuals seeking long-term recovery by sharing personal experiences of overcoming addiction
  • Assisted clients in developing relapse prevention plans by identifying triggers, creating coping strategies, and establishing support networks
  • Advocated for the inclusion of peer recovery support services within treatment programs and community resources
  • Provided transportation assistance to clients for attending medical appointments, therapy sessions, and support group meetings
  • Supported individuals in accessing medication-assisted treatment options by providing information on available resources
  • Participated in regular supervision meetings to discuss client progress, challenges faced, and professional development goals
  • Collaborated with family members and loved ones of individuals in recovery to provide education on addiction-related issues and offer support

Education

Associates Degree - Addiction Counseling

NHTI
Concord, CA
07.2025

High school diploma - undefined

Delaware Valley Reg High School
Frenchtown, NJ
06.1997

Skills

  • Case Management
  • Administrative Experience
  • Crisis Management
  • Program Development
  • Curriculum Development
  • Crisis Intervention
  • Program Management
  • SKILLS & ABILITIES I am currently certified through NH Board of Licensure as a CRSW, along with a Peer Recovery Coach I have completed courses for suicide prevention, HIV/HepC, CPI, Motivational Interviewing, and many others
  • Yoga
  • Intake Experience
  • Medication Administration
  • Problem-solving
  • Case management
  • Time management
  • Case documentation

Certification

  • Food Handler Certification
  • Certified Recovery Support Worker June 2023 to June 2025
  • First Aid Certification
  • SMART Facilitator
  • CPI Certification
  • CPR Certification

Additional Information

Recovery Coach

Timeline

Case Manager

Mainehealth Access To Care
11.2024 - Current

Custodian

GWRSDS
11.2023 - Current

RCO Manager

White Horse Recovery
06.2020 - 05.2023

Peer Recovery Support Specialist

GREEN MOUNTAIN TREATMENT
03.2020 - 05.2020

High school diploma - undefined

Delaware Valley Reg High School

Associates Degree - Addiction Counseling

NHTI

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