Bethany Ahrens
Olympia,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Littlerock Family Medicine
Tumwater, WA
11.2015 - 03.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
Medical Receptionist Intern
Innovations In Eye Care
Centralia, WA
01.2014 - 04.2014
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Customer Service Cashier
Shop N Cart
Centralia, WA
07.2011 - 04.2012
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT07.2023
Associate of Applied Science - Medical Administrative Assistant
Centralia Community College
Centralia, WA12.2015
High School Diploma -
Centralia High School
Centralia, WA06.2006
Skills
- Detail-Oriented
- Medical Charting
- Cleaning and Sterilizing
- Customer Service
- Organization and Time Management
- Critical Thinking
- Problem Solving
- Administrative Tasks
- Taking Client Histories
- Time Management
- Verbal and Written Communication
- Equipment Troubleshooting and Maintenance
- Appointment Scheduling
- Data Entry
- HIPAA Compliance
- Computer Proficiency
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Responding to Difficult Customers
- Inbound and Outbound Calling
Timeline
Medical Receptionist
Littlerock Family Medicine
11.2015 - 03.2020
Medical Receptionist Intern
Innovations In Eye Care
01.2014 - 04.2014
Customer Service Cashier
Shop N Cart
07.2011 - 04.2012
Bachelor of Science - Business Management
Western Governors University
Associate of Applied Science - Medical Administrative Assistant
Centralia Community College
High School Diploma -
Centralia High School
Similar Profiles
Franklin BoggsFranklin Boggs
Mechanic at Honda of North LittleRockMechanic at Honda of North LittleRock
Robbie HudsonRobbie Hudson
Urban Forester at City of LittlerockUrban Forester at City of Littlerock
ANGEL GOMEZANGEL GOMEZ
Teacher's Assistant at Littlerock High SchoolTeacher's Assistant at Littlerock High School
Oceana EastmanOceana Eastman
Barista at Evergreen EspressoBarista at Evergreen Espresso
Tobiah HullTobiah Hull
Class A CDL Driver at Provisioners WarehouseClass A CDL Driver at Provisioners Warehouse