Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Bethany Allen

Seffner,FL

Summary

Dynamic and driven professional with a proven track record at Servpro, enhancing customer satisfaction through expert restoration techniques and exceptional service. Skilled in pet grooming and animal handling, demonstrating patience and empathy. Excelled in relationship building and critical thinking, significantly contributing to team success and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Kennel Staff Assistant

Brandon Puppy Palace
09.2022 - 11.2022
  • Ensured a clean and safe environment for animals by regularly disinfecting kennels and surrounding areas.
  • Promoted animal welfare through public education efforts such as workshops, tours, or community events.
  • Participated in fundraising events on behalf of the kennel organization, contributing to overall financial stability and growth opportunities within the industry.
  • Reduced conflict among kenneled animals by implementing effective socialization techniques designed to promote harmonious cohabitation among different species or breeds.
  • Conducted behavioral assessments on new arrivals using standardized evaluation tools to determine appropriate placement within the facility.
  • Assisted in the rescue of animals from neglectful or abusive situations by working closely with local law enforcement agencies.
  • Assisted in maintaining records of animals'' medical history, vaccinations, and special needs to provide personalized care.
  • Supported pet owners during difficult times by providing compassionate care to their pets during boarding stays or end-of-life transitions.

Sales Associate

Burlington
11.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Cashier

RaceTrac
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Restoration Technician

Servpro
09.2023 - 02.2024
  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Completed tear-down of existing structures and prepared for new construction.

Dog Groomer

Barksuds
06.2024 - 01.2025
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.

Education

High School Diploma -

Tampa Bay Tech High School
Tampa, FL
05-2022

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Appointment scheduling
  • Pet grooming techniques
  • Reliability and punctuality
  • Teamwork
  • Problem Solving
  • Critical Thinking
  • Organization
  • Assisting Others
  • Fast Learner
  • Motivated, and Driven
  • Corner Stone
  • Outlook
  • Microsoft

Accomplishments

    - SCOUTING SUMMIT AWARD 2021 -

    Highest Award Venture Scout

Certification

- CERTIFIED VETERINARY ASSISTANT 2022 -
FVMA ID Number 53864

Languages

English
Native or Bilingual

Timeline

Dog Groomer

Barksuds
06.2024 - 01.2025

Restoration Technician

Servpro
09.2023 - 02.2024

Cashier

RaceTrac
05.2023 - 09.2023

Sales Associate

Burlington
11.2022 - 04.2023

Kennel Staff Assistant

Brandon Puppy Palace
09.2022 - 11.2022

High School Diploma -

Tampa Bay Tech High School

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Bethany Allen