Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Arnold

Auburn,KY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Director

Holy Spirit Parkside ELC
12.2018 - 05.2021
  • Supervised teaching staff/center and resolved issues; hired and trained new employees.
  • Stayed up to date on regional preschool curriculum laws and licensing guidelines.
  • Provided training and professional development for teachers; recruited new students for admission through marketing and events.
  • Engaged with parents and families to build positive relationships for children to thrive; oversaw all center operational/managerial duties.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Preschool Teacher

Holy Spirit Parkside ELC
08.2015 - 12.2018
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.

Customer Experience Manager

Michaels
12.2013 - 11.2015
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Established performance and service goals and held associates accountable for individual performance.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Increased employee retention through effective training and mentorship programs.

Cashier/Sales Associate

Michaels
09.2012 - 12.2013
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Education

Bachelor of Science -

Western Kentucky University
Bowling Green, KY

Skills

  • Goal planning
  • Time management
  • Multitasking
  • Teamwork and collaboration
  • Verbal/written communication
  • Staff Management
  • Customer Service
  • Problem-solving
  • Positive Attitude
  • Adaptability

Timeline

Director

Holy Spirit Parkside ELC
12.2018 - 05.2021

Preschool Teacher

Holy Spirit Parkside ELC
08.2015 - 12.2018

Customer Experience Manager

Michaels
12.2013 - 11.2015

Cashier/Sales Associate

Michaels
09.2012 - 12.2013

Bachelor of Science -

Western Kentucky University

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Bethany Arnold