Bethany Austin
Denver,Colorado
Summary
Creative UI Developer with two years facilitating and supporting human interactions with complex systems and software. Maintains user-centric designs while adhering to prescribed interface principals and related development goals. Dedicated to creating inviting and unintimidating interfaces for everything from simple open-source applications to complex proprietary systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Job Title
The Savings Group
05.2021 - 03.2023
- Drove a notable 50% increase in loan approvals by ensuring accuracy levels of over 95% on 100+ loans per week through effective documentation compilation and management
- Exceeded KPI goals for 6 consecutive months by leveraging strong leadership skills and empathy to effectively manage and motivate a team of 10 employees, overseeing daily operations, addressing help requests, and conducting impactful weekly staff meetings
- Developed and implemented innovative strategies, resulting in streamlined processes that effectively enhanced production capabilities.
Personal Assistant/House Manager
Private Client
02.2015 - 10.2020
- Empowered client to enjoy uninterrupted downtime by efficiently managing errands and shopping for their estate, resulting in the successful implementation of detailed plans, schedules, resource plans, and status reports that enhanced their overall experience
- Generated a 20% increase in productivity by actively engaging in consistent communication with clients, fostering a deep understanding of their evolving needs and life changes, and implementing targeted strategies to meet and exceed their expectations
- Enhanced personal well-being by providing comprehensive support through handling household services, including meal preparation and light cleaning, ensuring a comfortable and organized living environment.
Pre-owned Car Manager
Schomp Automotive
10.2012 - 02.2015
- Streamlined operations and facilitated efficient workflow by collecting, synthesizing, and analyzing data, organizing both physical and digital files, resulting in accurate distribution of invoices, timely updates of accounts, and prompt issuance of payment, enabling staff to work quickly and effectively
- Achieved a 15% increase in customer satisfaction by proactively resolving client problems, demonstrating strong problem-solving skills and ensuring prompt resolution of issues
- Spearheaded timely service completion by preparing regular and informative status updates for clients and management, effectively identifying and communicating key deliverables, enabling smooth workflow and successful project outcomes.
Education
User Experience And User Interface Design
Merit America
03.2024
Skills
- Figma
- Adobe XD
- Google Drive (Docs, Slides, Sheets)
- Adobe Creative Suite
- Responsive design
- Design Sprints
- Persona Building
- Defining Problems and Hypotheses
- Accessibility
- Empathy Mapping
- User Journey Mapping
- Ideation Strategies (HMW and Crazy Eights)
- User Flows
- Storyboards
- Visual Design (typography, color, iconography)
- Design Systems
- Presentation
- Conceptual and Visual Communication Skills
- Usability Testing
- Problem Solving Skills
- Self-Starter
- Adaptive
- Interaction design
- Agile Methodology
- Wireframing and Prototype Design
Languages
Spanish
Limited Working
Certification
- Certified User Experience Designer, Google - Nov. 2023 - Mar 2024
Timeline
Job Title
The Savings Group
05.2021 - 03.2023
Personal Assistant/House Manager
Private Client
02.2015 - 10.2020
Pre-owned Car Manager
Schomp Automotive
10.2012 - 02.2015
User Experience And User Interface Design
Merit America
- Certified User Experience Designer, Google - Nov. 2023 - Mar 2024
Similar Profiles
Daniel GurgianDaniel Gurgian
Lender Program Manager at The Savings GroupLender Program Manager at The Savings Group
Jo Ann MartinezJo Ann Martinez
Auto Refinance Loan Specialist at The Savings GroupAuto Refinance Loan Specialist at The Savings Group
Bradley CriggerBradley Crigger
Underwriter II at The Savings GroupUnderwriter II at The Savings Group