Nature
Bethany Beverly
Certified Nurses Assistant
Columbia,SC
Summary
Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict DHEC, OSHA, and ECOLAB compliance standards. Courteous and respectful with guests to maximize loyalty.
Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Energetic Cashier with 20+ years of experience assisting customers in grocery store settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Certified Nursing Assistant
Opus Post Acute Rehabilitation
West Columbia, SC
05.2025 - Current
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Supported needs of approximately 10 residents under long-term care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Checked patient vitals such as temperature, blood pressure, respirations, O2 saturation, and pulse.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Certified Nursing Assistant
Lutheran Homes of SC
Chapin, SC
08.2023 - 04.2025
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Delivery Driver
Shipt
01.2023 - 03.2023
- Kept detailed records of deliveries and money received from customers.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Expedited deliveries to meet customer deadlines and requirements.
Delivery Driver
DoorDash
12.2020 - 11.2022
- Successfully avoided time delivery delays by carefully planning best routes with GPS.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Resolved customer complaints and adjusted orders.
- Located and selected merchandise to verify against delivery sheet specifications.
- Answered customer questions regarding shipments.
- Handled merchandise in accordance with product handling standards.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Contacted customers prior to delivery to coordinate delivery times.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Maintained neat and professional appearance during every shift to promote positive company presence.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
Self Checkout Host
Walmart
Irmo, SC
03.2019 - 10.2020
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Helped customers find specific products, answering questions and offering advice.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Accurately handled over $1000 of payments daily in cash and credit cards payments for bill payments, money orders, check casing, Western Union products.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved issues regarding customer complaints and escalated worsening concerns to the store manager, for remediation.
- Processed returned items in accordance with store policy.
- Helped customer locate and select appropriate merchandise throughout store.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Stayed up to date on current item discounts to support promotions.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Deli Clerk
Kroger
Columbia, SC
11.2019 - 01.2020
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Gave exceptional customer service to all guests, including during peak business periods.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each 2 hours.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
- Protected food from spoilage by storing according to safety procedures.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Kompass Associate
PLMarketing
Irmo, SC
08.2015 - 02.2019
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
- Planned and executed resetting and stocking shelves, according to a plan-o-gram.
Deli Clerk
Publix Super Markets
Irmo, SC
05.2012 - 08.2015
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Protected food from spoilage by storing according to safety procedures.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Restocked cups, lids, utensils and straws at the drink station.
- Restocked items in the grab-n-go case, bulk cheese, and various ready to eat foods.
Deli Clerk
Kroger
Irmo, SC
08.2007 - 05.2012
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Protected food from spoilage by storing according to safety procedures.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Cashier
Kroger
Irmo, SC
04.2002 - 08.2007
- Trained new team members in cash register operation, stock procedures and customer service.
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
- Assisted customers with account updates, new service additions and promotional offers.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Helped customers find specific products, answering questions and offering advice.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Properly verified customer identification for alcohol or tobacco purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed returned items in accordance with store policy.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Resolved issues regarding customer complaints and escalated worsening concerns to managers, for remediation.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted store accountants or front end manager, with completing end-of-day counts and securing funds to prevent loss or theft.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Hanford High School
Hanford, CA12.1997
No Degree - Nursing
Midlands Technical College
West Columbia, SC 08.2002 - 05.2004
Certificate - Health Administration
Ashworth College
Norcross, GA 12.2013 - 02.2014
Certificate - Certified Nursing Assistant
Professional Development & Staffing Training
Lugoff, SC 12.2023 - 02.2024
Skills
- ID verification
- Customer assistance
- Issue resolution
- Payment processing
- Merchandise restocking
- Sanitation and safety standards
- Safe food handling
- Work area maintenance
- Documenting behaviors
- Observing responses
- Vital sign recording
- Monitoring fluids
- Infection control procedures
- Transporting patients
- Medical terminology
Interests
Animals
Motherhood
Timeline
Certified Nursing Assistant
Opus Post Acute Rehabilitation
05.2025 - Current
Certificate - Certified Nursing Assistant
Professional Development & Staffing Training
12.2023 - 02.2024
Certified Nursing Assistant
Lutheran Homes of SC
08.2023 - 04.2025
Delivery Driver
Shipt
01.2023 - 03.2023
Delivery Driver
DoorDash
12.2020 - 11.2022
Deli Clerk
Kroger
11.2019 - 01.2020
Self Checkout Host
Walmart
03.2019 - 10.2020
Kompass Associate
PLMarketing
08.2015 - 02.2019
Certificate - Health Administration
Ashworth College
12.2013 - 02.2014
Deli Clerk
Publix Super Markets
05.2012 - 08.2015
Deli Clerk
Kroger
08.2007 - 05.2012
No Degree - Nursing
Midlands Technical College
08.2002 - 05.2004
Cashier
Kroger
04.2002 - 08.2007
High School Diploma -
Hanford High School