Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Brocco

Ames,Iowa

Summary

Dependable Mechanical Engineering Student talented at learning quickly and adding value to any team. Strong history of enthusiasm with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Passionate about community involvement, highlighted through volunteer work. Friendly and approachable with positive attitude, adept at fostering supportive work environment.

Overview

4
4
years of professional experience

Work History

Resident Associate

Northcrest Community
01.2025 - Current
  • Streamlined communication between management and residents, leading to increased trust.
  • Enhanced resident satisfaction by promptly addressing concerns and providing exceptional service.
  • Collaborated with other team members to provide comprehensive support for all resident needs.
  • Supported marketing efforts through the creation of engaging content showcasing property features on social media platforms.
  • Improved community engagement through the organization of regular social events for residents.

Preloader

UPS
08.2023 - 07.2024
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Improved delivery times with strategic sorting of parcels according to routes and schedules.
  • Contributed to a positive work environment by proactively assisting colleagues during high-volume periods.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Crew Trainer

Freddy's Frozen Custard & Steakburgers
03.2021 - 07.2022
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.
  • Created detailed reports on employee performance metrics for senior management review.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.

Education

Bachelor of Science - Mechanical Engineering

Iowa State University
Ames, IA
12-2025

Skills

  • Customer Service Excellence
  • Microsoft Excel
  • CAD modeling
  • Project management
  • Team collaboration
  • Attention to detail

Timeline

Resident Associate

Northcrest Community
01.2025 - Current

Preloader

UPS
08.2023 - 07.2024

Crew Trainer

Freddy's Frozen Custard & Steakburgers
03.2021 - 07.2022

Bachelor of Science - Mechanical Engineering

Iowa State University

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Bethany Brocco