Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bethany Bruce

Xenia,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Kettering Medical Center
Beavercreek, OH
01.2023 - Current
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Incorporated outside records into charts and EHR.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Prepared treatment rooms for patient examinations.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Assisted back office patient processes to reduce office wait times.
  • Handled general office duties to support administrative staff during peak hours.

Medical Assistant

Kettering Medical Center
Xenia, OH
09.2021 - 01.2023
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.

Medical Assistant

SOMC
Portsmouth, OH
03.2020 - 06.2021
  • Check-in, patient care, check-out, cleaning, stocking, phones
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Organized patient charts before each day's clinic sessions began.
  • Incorporated outside records into charts and EHR.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

EMT-B

Portsmouth Amblulance
Portsmouth, OH
01.2018 - 04.2021
  • Patient care, emergency care, transports, BLS
  • Conducted daily vehicle inspections prior to shift start to ensure operational readiness.
  • Provided pre-hospital care services such as administering oxygen therapy or cardiopulmonary resuscitation.
  • Assisted in the transport of patients to medical facilities, ensuring a safe and comfortable environment.
  • Maintained accurate records of patient information according to HIPAA requirements.
  • Maintained current knowledge of state EMS regulations and protocols.
  • Monitored vital signs including pulse rate, respiration rate, temperature, and blood pressure.
  • Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.
  • Utilized radios to maintain contact with base station personnel while en route to an incident site.
  • Worked closely with local law enforcement agencies in responding to high-risk incidents.
  • Communicated effectively with patients and their families during difficult situations.
  • Responded to emergency calls from dispatch with rapid response times.
  • Provided basic life support such as CPR, wound dressing, splinting, and back boarding.
  • Assessed trauma scenes for potential hazards prior to entering them.
  • Attended regular staff meetings for updates on new treatments or procedures.
  • Interpreted electrocardiograms accurately and responded appropriately based on results.
  • Remained level-headed and proactive during emergency situations.

STNA (State Tested Nursing Assistant)

Rosemount Pavilion
Portsmouth, OH
02.2017 - 10.2019
  • Answered call lights promptly and responded to requests for assistance from patients or family members.
  • Provided emotional support and comfort to patients when needed.
  • Provided basic patient care, including bathing, dressing and grooming.
  • Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
  • Reported any changes in the patient's condition to the nurse on duty.
  • Recorded information regarding food intake and output of patients.
  • Monitored vital signs, such as pulse rate, respiration and temperature.
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Responded quickly during emergency situations in accordance with hospital protocols.
  • Helped maintain a clean and orderly environment throughout the facility.
  • Ensured that all necessary equipment was available for use during patient care activities.
  • Followed infection control policies while performing job duties.

Education

College Degree - EMT

Shawnee State University
12.2017

High school diploma - STNA

Scioto County CTC
01.2013

Skills

  • EMT Experience (5 years)
  • EMR Systems
  • Vital Signs (9 years)
  • Patient Care (9 years)
  • Critical Care Experience (5 years)
  • Experience Administering Injections
  • Medical Office Experience
  • Medical Records
  • Epic
  • Triage
  • Laundry
  • Anatomy Knowledge
  • Clinical Applications
  • Medical Terminology
  • Inventory and Supply Management
  • HIPAA Compliance
  • Vital Sign Monitoring
  • Inventory Management
  • Payment Collection
  • Needs Assessments
  • Patient Assessments
  • Patient Documentation
  • Medical Records Management
  • Specimens Collection and Processing
  • Patient Scheduling
  • Medical Billing
  • Patient Flow Management
  • Patient-Focused Care
  • Data Entry
  • Indirect Patient Care
  • Procedure Assistance
  • Lab Equipment Setup
  • Clinical Documentation
  • General Housekeeping Ability
  • CPR
  • Communicating With Patient Families
  • Stocking Supplies
  • Wound Care and Irrigation
  • Team Management and Supervision
  • Family Education
  • Calm and Level-Headed Under Duress
  • Medical Procedures
  • Direct Patient Care

Certification

  • CPR Certification, Medical Assistant, 09/01/22, 09/01/24
  • EMT-B, 06/01/21, 06/01/23

Timeline

Certified Medical Assistant

Kettering Medical Center
01.2023 - Current

Medical Assistant

Kettering Medical Center
09.2021 - 01.2023

Medical Assistant

SOMC
03.2020 - 06.2021

EMT-B

Portsmouth Amblulance
01.2018 - 04.2021

STNA (State Tested Nursing Assistant)

Rosemount Pavilion
02.2017 - 10.2019

College Degree - EMT

Shawnee State University

High school diploma - STNA

Scioto County CTC
Bethany Bruce