Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Kettering Medical Center
Beavercreek, OH
01.2023 - Current
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contributed to office operations by triaging patients by severity of medical complaint.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Measured vital signs and took medical histories to prepare patients for examination.
Processed payments from patients accurately using cash registers or computerized systems.
Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
Responded to patient callbacks and phone-in prescription refill requests.
Cleaned and maintained medical equipment following procedures and standards.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Prepared treatment rooms for patient examinations.
Conducted insurance verification and pre-certification and pre-authorization functions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted back office patient processes to reduce office wait times.
Handled general office duties to support administrative staff during peak hours.
Medical Assistant
Kettering Medical Center
Xenia, OH
09.2021 - 01.2023
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
SOMC
Portsmouth, OH
03.2020 - 06.2021
Check-in, patient care, check-out, cleaning, stocking, phones
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Responded to patient callbacks and phone-in prescription refill requests.
Organized patient charts before each day's clinic sessions began.
Incorporated outside records into charts and EHR.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
EMT-B
Portsmouth Amblulance
Portsmouth, OH
01.2018 - 04.2021
Patient care, emergency care, transports, BLS
Conducted daily vehicle inspections prior to shift start to ensure operational readiness.
Provided pre-hospital care services such as administering oxygen therapy or cardiopulmonary resuscitation.
Assisted in the transport of patients to medical facilities, ensuring a safe and comfortable environment.
Maintained accurate records of patient information according to HIPAA requirements.
Maintained current knowledge of state EMS regulations and protocols.
Monitored vital signs including pulse rate, respiration rate, temperature, and blood pressure.
Performed patient assessments for injuries or illnesses and provided appropriate treatment based on findings.
Utilized radios to maintain contact with base station personnel while en route to an incident site.
Worked closely with local law enforcement agencies in responding to high-risk incidents.
Communicated effectively with patients and their families during difficult situations.
Responded to emergency calls from dispatch with rapid response times.
Provided basic life support such as CPR, wound dressing, splinting, and back boarding.
Assessed trauma scenes for potential hazards prior to entering them.
Attended regular staff meetings for updates on new treatments or procedures.
Interpreted electrocardiograms accurately and responded appropriately based on results.
Remained level-headed and proactive during emergency situations.
STNA (State Tested Nursing Assistant)
Rosemount Pavilion
Portsmouth, OH
02.2017 - 10.2019
Answered call lights promptly and responded to requests for assistance from patients or family members.
Provided emotional support and comfort to patients when needed.
Provided basic patient care, including bathing, dressing and grooming.
Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
Reported any changes in the patient's condition to the nurse on duty.
Recorded information regarding food intake and output of patients.
Monitored vital signs, such as pulse rate, respiration and temperature.
Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
Responded quickly during emergency situations in accordance with hospital protocols.
Helped maintain a clean and orderly environment throughout the facility.
Ensured that all necessary equipment was available for use during patient care activities.
Followed infection control policies while performing job duties.
Education
College Degree - EMT
Shawnee State University
12.2017
High school diploma - STNA
Scioto County CTC
01.2013
Skills
EMT Experience (5 years)
EMR Systems
Vital Signs (9 years)
Patient Care (9 years)
Critical Care Experience (5 years)
Experience Administering Injections
Medical Office Experience
Medical Records
Epic
Triage
Laundry
Anatomy Knowledge
Clinical Applications
Medical Terminology
Inventory and Supply Management
HIPAA Compliance
Vital Sign Monitoring
Inventory Management
Payment Collection
Needs Assessments
Patient Assessments
Patient Documentation
Medical Records Management
Specimens Collection and Processing
Patient Scheduling
Medical Billing
Patient Flow Management
Patient-Focused Care
Data Entry
Indirect Patient Care
Procedure Assistance
Lab Equipment Setup
Clinical Documentation
General Housekeeping Ability
CPR
Communicating With Patient Families
Stocking Supplies
Wound Care and Irrigation
Team Management and Supervision
Family Education
Calm and Level-Headed Under Duress
Medical Procedures
Direct Patient Care
Certification
CPR Certification, Medical Assistant, 09/01/22, 09/01/24
Health Unit Coordinator /Registered Medical Assistant at Kettering Medical CenterHealth Unit Coordinator /Registered Medical Assistant at Kettering Medical Center