Bethany Byykkonen
Montgomery,AL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Operations Director
RFXB INC.
01.2017 - 02.2023
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Achieved team goals through formalized training plans, coaching, and performance management.
Operations Manager
Mcs Ltd.
04.2015 - 01.2017
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Implemented policies and standard operating procedures for continuous improvement.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Business Owner
Shiloh Enterprises Inc.
01.2004 - 09.2015
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
- Applied human resources expertise to optimize hiring, training and performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Education
Diploma
Princeton High School
Princeton, MnSkills
- Operations management
- Staff Management
- Natural leader
- P&L Management
- Employee relations and conflict resolution
- Relationship Development
- Developing Compliance Programs
- Schedule Oversight
Certification
- Certified Safety Trainer - 2022 to Current
- DOT Verified
Timeline
Sr. Operations Director
RFXB INC.
01.2017 - 02.2023
Operations Manager
Mcs Ltd.
04.2015 - 01.2017
Business Owner
Shiloh Enterprises Inc.
01.2004 - 09.2015
Diploma
Princeton High School