Bethany Coleman
Burt,MI
Summary
Dynamic retail professional with extensive experience at Dollar General, excelling in customer service and inventory management. Proven track record in training and mentoring staff, enhancing store operations, and driving sales through effective merchandising. Strong problem-solving abilities and outstanding communication skills contribute to a positive shopping experience and team success.
Overview
14
14
years of professional experience
Work History
Store Manager
Dollar Genral
04.2024 - Current
- Assisted in daily store operations and customer service initiatives.
- Supported inventory management processes and stock replenishment tasks.
- Engaged with customers to address inquiries and resolve issues promptly.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Learned point-of-sale systems to process transactions efficiently.
- Participated in team meetings to discuss sales strategies and promotions.
- Adhered to safety protocols during store activities and merchandise handling.
- Collaborated with team members to ensure optimal product displays and merchandising standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Lead Sales Associate
Under Armour
02.2016 - 02.2023
- Managed daily sales operations, ensuring optimal customer service and product availability.
- Trained and mentored new associates on product knowledge and sales techniques.
- Implemented visual merchandising standards to enhance store presentation and drive sales.
- Assisted in inventory management, minimizing stock discrepancies through accurate reporting.
- Analyzed customer feedback to improve service delivery and address concerns promptly.
- Collaborated with team members to achieve monthly sales targets through strategic promotions.
Assistant Manager
CosmoProf
05.2011 - 04.2015
- Assisted in daily store operations and customer service initiatives.
- Supported inventory management processes and stock replenishment tasks.
- Engaged with customers to address inquiries and resolve issues promptly.
- Maintained cleanliness and organization of sales floor and backroom areas.
- Learned point-of-sale systems to process transactions efficiently.
- Participated in team meetings to discuss sales strategies and promotions.
- Adhered to safety protocols during store activities and merchandise handling.
- Collaborated with team members to ensure optimal product displays and merchandising standards.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Paraprofessional
Birch Run Schools
04.2013 - 02.2016
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported students with individualized learning strategies to enhance engagement.
- Facilitated communication between students and educators to ensure understanding.
- Maintained organized classroom environment to promote effective learning conditions.
- Monitored student progress and provided feedback to enhance academic performance.
- Collaborated with support staff to address student behavioral needs effectively.
- Implemented instructional materials and resources, adapting as necessary for diverse learners.
- Participated in professional development workshops to improve teaching techniques and methodologies.
Education
Basic Studies -
Kearsley High School
Flint Mi 06.2004
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Supply ordering
- Policies and procedures
- Store displays
- Staff management
- Staff supervision
- Sales expertise
- Employee scheduling
- Accurate cash handling
Timeline
Store Manager
Dollar Genral
04.2024 - Current
Lead Sales Associate
Under Armour
02.2016 - 02.2023
Paraprofessional
Birch Run Schools
04.2013 - 02.2016
Assistant Manager
CosmoProf
05.2011 - 04.2015
Basic Studies -
Kearsley High School
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