Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bethany Cook

Louisville,KY

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Manager

Urban Air Trampoline and Adventure Park
02.2021 - 08.2024
  • Developed and implemented customer service policies and procedures for cafe staff
  • Created and maintained detailed records of all inventory, sales, customers, orders
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.

Server

Olive Garden - Darden Restaurants
11.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

High School Diploma -

McHenry Community High School
McHenry, IL
05.2023

Skills

  • Business Marketing
  • Customer Engagement
  • Scheduling
  • Food Orders
  • Food Service Standards
  • Teamwork and Collaboration
  • Foodservice
  • Timekeeping

Certification

Food Protection Manager License, 06/28/23

Timeline

Server

Olive Garden - Darden Restaurants
11.2023 - 05.2024

Cafe Manager

Urban Air Trampoline and Adventure Park
02.2021 - 08.2024

High School Diploma -

McHenry Community High School

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Bethany Cook