Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Bethany Crunk

Bethany Crunk

West Columbia,TX

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements, implementing effective solutions, Insurance, and Medicare. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Insurance Manager

Humana
03.2021 - Current
  • Collaborated with cross-functional teams to develop new insurance products tailored to specific target markets.
  • Spearheaded projects aimed at improving operational efficiency across various functional areas within the organization.
  • Oversaw day-to-day operations of the insurance department, making strategic decisions regarding staffing levels, resource allocation, budgeting, and growth opportunities.
  • Improved client satisfaction by streamlining insurance claim processes and enhancing communication channels.

Insurance Agent TL

Willis Towers Watson
11.2020 - 01.2024
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs
  • Engaged customers and provided high level of service by carefully explaining details about documents
  • Researched insurance plans to find good options for clients' needs.

Data Analyst

Stewart's
07.2017 - 03.2019
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

Front Desk Receptionist

Healing InSPArations
07.2014 - 01.2016
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Education

Associate of Applied Science in Accounting -

Indiana University - Purdue University Indianapolis
10.2022

High School Diploma -

Columbia High School
05.2016

Skills

  • Policy Adjustment
  • Asset Protection
  • Insurance Sales
  • Policy Explanations
  • Communication
  • Time Management
  • Policy Changes
  • Coverage Verification
  • Critical Thinking
  • Document Control
  • Needs Assessment
  • Records Maintenance
  • Account Management
  • Underwriting
  • Customer Engagement
  • Prospecting
  • Sales Strategy
  • Financial Knowledge
  • Process Improvement
  • Workflow Optimization
  • Team Collaboration
  • Rapport Building
  • Product Knowledge
  • Customer Satisfaction
  • Technical knowledge

Certification

  • AL
  • AR
  • AZ
  • GA
  • IL
  • IN
  • KY
  • LA
  • MI
  • MO
  • MS
  • NC
  • NM
  • NY
  • OH
  • OK
  • PS
  • SC
  • TN
  • TX
  • VA
  • WA
  • WV

Accomplishments

  • Honor Roll, 2021/2022
  • Dean's List, 2022

Timeline

Insurance Manager

Humana
03.2021 - Current

Insurance Agent TL

Willis Towers Watson
11.2020 - 01.2024

Data Analyst

Stewart's
07.2017 - 03.2019

Front Desk Receptionist

Healing InSPArations
07.2014 - 01.2016

Associate of Applied Science in Accounting -

Indiana University - Purdue University Indianapolis

High School Diploma -

Columbia High School

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Bethany Crunk