Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Daigle

Erath,LA

Summary


Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

19
19
years of professional experience

Work History

Team Leader

Walmart
02.2014 - 02.2025
  • Hourly supervisor over front end
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.

Cashier

COUNTRY RIDGE EXPRESS LLC
09.2012 - 01.2014
  • Cooking boudin, cleaning store, and waiting on customers

CSR

TRANSCOM WORLDWIDE US INC
11.2009 - 09.2011
  • Experience CSR Confer with customers by telephone to provide information about products and services, to take or enter orders, or to obtain details of complaints
  • Determine charges for services requested, collect deposits or payments, or arrange for billing
  • Solicit sale of new or additional services or products
  • Refer unresolved customer grievances to designated departments for further investigation
  • Resolve customers ' service or billing complaints by performing activities such as adjusting bills
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Check to ensure that appropriate changes were made to resolve customers ' problems
  • Complete contract forms; prepare change of address records, using computers

Cashier/Customer Service Rep

Wal-Mart Supercenter
05.2008 - 11.2009
  • Maintain clean and orderly checkout areas
  • Cash checks for customers
  • Weigh items sold by weight to determine prices
  • Offer customers carry-out service at the completion of transactions
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Answer customers ' questions, and provide information on procedures or policies
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Built relationships with customers to encourage repeat business.
  • Process merchandise returns and exchanges
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

Harry's Store Deli and Bar
06.2006 - 05.2008
  • Cook and Serve wine, and bottled or draft beer
  • Check identification of customers to verify age requirements for purchase of alcohol
  • Clean bars, work areas, and tables
  • Take beverage orders directly from patrons
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
  • Take food and drink orders and receive payment from customers
  • Balance cash receipts
  • Issue receipts, credits, or change due to customers
  • Weigh items sold by weight to determine prices
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Sort, count, and wrap currency and coins
  • Pre-cook items such as bacon, to prepare them for later use
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Stock shelves, and mark prices on shelves and items
  • Collect money for drinks served
  • Clean glasses, utensils, and bar equipment
  • Greet customers entering establishments

Education

High School Diploma - General High School Curriculum

Beau Chene High School

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation

Timeline

Team Leader

Walmart
02.2014 - 02.2025

Cashier

COUNTRY RIDGE EXPRESS LLC
09.2012 - 01.2014

CSR

TRANSCOM WORLDWIDE US INC
11.2009 - 09.2011

Cashier/Customer Service Rep

Wal-Mart Supercenter
05.2008 - 11.2009

Cashier

Harry's Store Deli and Bar
06.2006 - 05.2008

High School Diploma - General High School Curriculum

Beau Chene High School

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Bethany Daigle