Bethany Deteau

Oversee and Manage clinical operations in pediatric home health care office.

• Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability
• Streamlined clinical operations for improved efficiency and reduced costs
• Improved overall clinic functioning by creating standardized processes and procedures for daily operations
• Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
• Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice
• Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed
• Created customized care plans, working with hospital staff and families to assess and meet individual needs
• Resolved problems, improved operations and provided exceptional service
• Identified issues, analyzed information and provided solutions to problems
• Used critical thinking to break down problems, evaluate solutions and make decisions

Manage caseload of patients. Develop plan of care. Nurse supervision and training.

• Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice
• Responded to crisis situations with calm and professional approach to optimize support
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
• Assessed patients, determined needs, and managed care

Provide nursing care to pediatric home health patients.

• Promoted patient safety by diligently adhering to infection control protocols and maintaining a clean, organized treatment space
• Evaluated patient histories, complaints, and current symptoms
• Monitored vital signs, developed and implemented care plans, and documented patient progress
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations

Nursing care post surgery care.

• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health
• Evaluated patient histories, complaints, and current symptoms
• Managed patients recovering from medical or surgical procedures
• Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs

prescription management

• Managed opening and closing duties for pharmacy
• Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality