Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Eastman

WALLINGFORD,CT

Summary

Experienced and well-versed leader managing the day to day operations of several different state contracts simultaneously. Proficient in all aspects of program management. Passionate about future development, company culture, and personnel growth. Ready for challenges and focused on meeting future demands. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 21 years of valuable expertise to forward company mission and goals. Attentive to detail with experience in many different areas of behavioral health.

Overview

23
23
years of professional experience

Work History

Assistant Program Manager ICM & REACH

Advanced Behavioral Health
09.2003 - Current
  • Responsible for the supervision/management of case management staff and supervisors.
  • Oversee the daily operations of the program to ensure compliance with contract standards and program guidelines.
  • Review of incoming referrals for assignment to case managers.
  • Provide real time case consultation to case managers and staff and direct care to clients in urgent or emergent situations.
  • Consistent monitoring of data that is entered in the EHR. Ensure that case management policies and procedures are being followed and the program/department goals and outcomes are being met. Implement plans to identify any areas that need improvement.
  • Maintain current knowledge of substance abuse and mental health trends, providers, medications, and other resources.
  • Ensure compliance with all funder regulations and policies including but not limited to meeting contract standards, timely monthly data submission, and timely critical incident reporting. This also includes responding to any requests for reports both internal and external.
  • Screening of resumes, phone screenings and interviews for qualified candidates.
  • Established and maintained collaborative relationships with external contacts including DMHAS and many different providers throughout the whole state. This also includes internal relationships with different contracts and departments at ABH.
  • Evaluate staff and program performance by analyzing and reporting data, identifying areas for improvement.
  • Coordinate outreach efforts to raise awareness about the program''s offerings within the community or target audience groups.

Regional Case Manager, Supportive Housing

The Connection, Inc.
01.2003 - 09.2003
  • Coordinated individual referrals to housing services in the community.
  • Responsible for supervision and case assignment to case managers
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Performed psychosocial assessments, counseling, crisis intervention, case management, education, advocacy, planning, referral and follow-up services to patients, and families recovering from substance addiction.
  • Worked closely with families and Department of Children and Families (DCF) to ensure compliance with department regulations and family planning.
  • Found suitable, affordable housing for families in need.
  • Aided in the preservation and reunification of families.
  • Performed home visits to ensure safety and order in the homes.
  • Submitted monthly and quarterly reports to DCF.
  • Created effective and manageable service and care plans for clients.

Program Manager, Recovery House

The Connection, Inc.
04.2002 - 01.2003
  • Managed staff of 5-6 people for a 24-hour a day, 7 days a week transitional living facility, including individual clinical supervision and weekly staff meetings.
  • Responsible for all aspects of the program including development and implementation of quality programs, and evidenced based practices, complied with industry practices and maintained the budget and fiscal integrity of the program.
  • Responsible for all aspects of the program including development and implementation of quality programs, and evidenced based practices, complied with industry practices and maintained the budget and fiscal integrity of the program.
  • On-call 24 hours a day, 7 days a week in order to respond to emergency situations or crisis intervention with clients and/or staff.
  • Provided case management and supervision to recovering substance abuse clients (some with co-occurring mental health disorders) to transition them to the appropriate level of care in their recovery continuum.
  • Worked closely with Advanced Behavioral Health and Department of Mental Health and Addiction Services to ensure quality care for all clients.

Court Liason, Elm City Women & Children

The Connection, Inc.
08.2001 - 04.2002
  • Provided guidance to clients in overcoming challenges and identifying opportunities.
  • Assisted clients with developing strategies to manage stress and increase productivity.
  • Administrative Assistant to the Senior Program Coordinator.
  • Professionally credentialed visitor to York Correctional Institution in order to perform initial biopsychosocial assessment of clients entering into substance abuse treatment from prison.
  • Provided monthly and weekly reports to Court Support Services Division (CSSD) regarding the status of current clients.
  • Supported clients at court proceedings and reporting to judges/public defenders on client’s progress.
  • Provided case management and supervision to clients recovering from substance addiction.
  • Performed individual sessions and group therapy using researched treatment modalities.

Education

Master of Arts - Psychology

Fairfield University
Fairfield, Connecticut
05.2003

Bachelor of Arts - Criminal Justice

Western Connecticut State University
Danbury, Connecticut
05.1999

Skills

  • Leadership
  • Written and Verbal Communication
  • Relationship and Team Building
  • Compliance with Contract Requirements
  • Staff Supervision
  • Staff Development and Training
  • Results Orientation
  • Community Outreach and Provider Relations
  • Problem-solving abilities

Timeline

Assistant Program Manager ICM & REACH

Advanced Behavioral Health
09.2003 - Current

Regional Case Manager, Supportive Housing

The Connection, Inc.
01.2003 - 09.2003

Program Manager, Recovery House

The Connection, Inc.
04.2002 - 01.2003

Court Liason, Elm City Women & Children

The Connection, Inc.
08.2001 - 04.2002

Master of Arts - Psychology

Fairfield University

Bachelor of Arts - Criminal Justice

Western Connecticut State University

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