Bethany Engel
Server / Bartender
Fort Myers,FL
Summary
Proven service professional with extensive experience at Red Lobster, excelling in drink preparation techniques and customer service. Demonstrated ability to manage high-volume settings with strong multitasking skills, ensuring cleanliness and fostering customer loyalty through effective communication. A reliable team player committed to enhancing dining experiences and resolving concerns swiftly. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
Red Lobster
03.2018 - Current
- Maintained impeccably clean, attractive and well-stocked bar area.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Waitress
Ruby Tuesday Restaurant
02.2016 - 10.2017
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
No Degree - Business Management
Strayer University
Orlando, FL05-2027
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Cleanliness and hygiene
- Clear and effective communication
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- First Aid Certification - American Red Cross.
Timeline
Bartender/Server
Red Lobster
03.2018 - Current
Server/Waitress
Ruby Tuesday Restaurant
02.2016 - 10.2017
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- First Aid Certification - American Red Cross.
No Degree - Business Management
Strayer University
Similar Profiles
Betty RodriguezBetty Rodriguez
Takeout Specialist at Red Lobster RestaurantTakeout Specialist at Red Lobster Restaurant
Angela BrillonAngela Brillon
Restaurant Hostess at Red LobsterRestaurant Hostess at Red Lobster
Marianna MendozaMarianna Mendoza
Prep Cook/Line Cook at Red LobsterPrep Cook/Line Cook at Red Lobster