Bethany Engelking
San Antonio,TX
Summary
Versatile professional with over 15 years of combined experience in customer service and administrative support. Proven ability to streamline office operations, manage financial records, and deliver high-quality service to clients and teams. Recognized for strong communication, multitasking, and problem-solving skills in fast-paced, team-oriented environments. Detail-oriented and self-motivated, with a dedication to fostering productive, organized, and customer-focused workplaces.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Gathering Midtown Church
San Antonio, TX
01.2019 - 05.2023
- Streamlined operational processes while providing superior administrative assistance to pastoral teams.
- Monitored financial expenditures and ensured accurate documentation.
- Processed check requests and payments.
- Coded monthly credit card statements.
- Coordinated logistics to support weekly church activities.
- Managed office supplies inventory and placed orders when necessary.
Teller
CHASE BANK
02.2014 - 05.2018
- Continuously updated knowledge about banking products, services, policies and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Performed precise, high-volume currency counts using manual and automated processes.
- Built and maintained client relationships through quality, personalized interactions.
Shift Lead
HIGHER GROUNDS CAFE
03.2010 - 05.2014
- Excelled in fast-paced environments to support team performance.
- Executed precise daily financial reconciliation of cash and card transactions.
- Trained new employees on company policies, procedures, and job duties.
- Delivered prompt responses to complaints, fostering a positive customer experience.
- Participated in weekly meetings with management team to discuss strategies and goals.
Education
High School Diploma -
Belleview Christian Prepatory School
Denver, COSkills
- Administrative support
- Calendar management
- Event planning and coordination
- Cash handling
- Quickbooks
- Team collaboration
- Effective communication
Certification
- Certified Professional Bookkeeper with Quickbooks, July 2024
- Certified Therapeutic Riding Instructor, Professional Association of Therapeutic Horsemanship International, January 2012
Timeline
Administrative Assistant
Gathering Midtown Church
01.2019 - 05.2023
Teller
CHASE BANK
02.2014 - 05.2018
Shift Lead
HIGHER GROUNDS CAFE
03.2010 - 05.2014
High School Diploma -
Belleview Christian Prepatory School
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