Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Case

Kalamazoo,MI

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

6
6
years of professional experience

Work History

Manager

Biggby
08.2020 - Current
  • Assisted with hiring, training, and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Ensured compliance with all applicable laws, regulations, and policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Election Inspector

Watertown Charter Township
08.2019 - Current
  • Improving the overall voter experience by providing clear instructions and guidance during the voting process for thousands of voters.
  • Upholding the integrity of the electoral process by reporting any observed discrepancies or potential issues immediately to supervisors.
  • Supporting provisional voting efforts by guiding unregistered voters through the necessary paperwork procedures.
  • Assisting voters with disabilities, ensuring a smooth and accessible voting experience for all.
  • Understanding, interpreting and applying specific election laws and ordinances at various locations throughout the past 5 years.

Education

Bachelor of Science - Public And Nonprofit Administration

Western Michigan University
Kalamazoo, MI
07-2024

Skills

  • Time management
  • Team leadership
  • Customer service
  • Policy implementation
  • Election law
  • Teamwork and collaboration

Timeline

Manager

Biggby
08.2020 - Current

Election Inspector

Watertown Charter Township
08.2019 - Current

Bachelor of Science - Public And Nonprofit Administration

Western Michigan University

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