Bethany Flores
Adkins,TX
Summary
Great with learning new opportunities and getting along with everyone, takes constructive criticism well and open to trying new things. Very motivated and a great leader and learner.
Overview
7
7
years of professional experience
Work History
Server/Cashier Part Time
Rusty Bucket
2023.08 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Patient Administration Specialist
Institute Of Functional Health
2023.03 - Current
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Trained new staff on filing, phone etiquette and other office duties.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Receptionist/Customer Service Cashier
Ancira Chrysler Jeep Dodge Ram
2020.08 - 2022.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with on boarding new clients and securing paperwork completion.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Managed over 50 customer calls per day.
Part Time Check In
Tru Fit
2021.04 - 2022.05
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Cashier/ Server/ Cook/Lead Caterer
Corner Bakery Cafe
2017.05 - 2020.03
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Arts - Clinical Psychology
Northeast Lakeview College
Universal City, TX07.2023
High School Diploma -
Ronald Reagan
San Antonio, TX02.2017
Skills
- Spanish speaking
- Quick and detail oriented
- Great with costumer service
- Office Management
- Verbal and Written Communication
Languages
Spanish
Professional Working
Timeline
Server/Cashier Part Time
Rusty Bucket
2023.08 - Current
Patient Administration Specialist
Institute Of Functional Health
2023.03 - Current
Part Time Check In
Tru Fit
2021.04 - 2022.05
Receptionist/Customer Service Cashier
Ancira Chrysler Jeep Dodge Ram
2020.08 - 2022.06
Cashier/ Server/ Cook/Lead Caterer
Corner Bakery Cafe
2017.05 - 2020.03
Associate of Arts - Clinical Psychology
Northeast Lakeview College
High School Diploma -
Ronald Reagan
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