Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bethany Flores

Adkins,TX

Summary

Great with learning new opportunities and getting along with everyone, takes constructive criticism well and open to trying new things. Very motivated and a great leader and learner.

Overview

7
7
years of professional experience

Work History

Server/Cashier Part Time

Rusty Bucket
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Patient Administration Specialist

Institute Of Functional Health
03.2023 - Current
  • Verified patient insurance eligibility and entered patient information into system.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Greeted and assisted patients with check-in procedures.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.

Receptionist/Customer Service Cashier

Ancira Chrysler Jeep Dodge Ram
08.2020 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with on boarding new clients and securing paperwork completion.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Managed over 50 customer calls per day.

Part Time Check In

Tru Fit
04.2021 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Cashier/ Server/ Cook/Lead Caterer

Corner Bakery Cafe
05.2017 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Arts - Clinical Psychology

Northeast Lakeview College
Universal City, TX
07.2023

High School Diploma -

Ronald Reagan
San Antonio, TX
02.2017

Skills

  • Spanish speaking
  • Quick and detail oriented
  • Great with costumer service
  • Office Management
  • Verbal and Written Communication

Languages

Spanish
Professional Working

Timeline

Server/Cashier Part Time

Rusty Bucket
08.2023 - Current

Patient Administration Specialist

Institute Of Functional Health
03.2023 - Current

Part Time Check In

Tru Fit
04.2021 - 05.2022

Receptionist/Customer Service Cashier

Ancira Chrysler Jeep Dodge Ram
08.2020 - 06.2022

Cashier/ Server/ Cook/Lead Caterer

Corner Bakery Cafe
05.2017 - 03.2020

Associate of Arts - Clinical Psychology

Northeast Lakeview College

High School Diploma -

Ronald Reagan

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Bethany Flores