Optical Lab Manager
Sevigny & Associates Eyecare / Yay Optics
01.2019 - Current
- Utilize problem solving skills to resolve technical issues with equipment or software programs
- Implemente strategies for improving workflow in order to increase productivity
- Maintaine inventory of all optical lab supplies including frames and lenses
- Create weekly schedules based on predicted staffing needs, budgets and employee requests
- Verified insurance coverage and eligibility
- Respond to telephone inquiries and complaints following standard operating procedures