Bethany Garcia
Denver,CO
Summary
With a formal education in photography and graphic design, and a strong background in customer service, branding, marketing, and sales, I am perfectly suited for companies who are focused on growth. I have a proven track record of training others to deliver exceptional customer service while fostering a positive, results-driven work culture. My continuous pursuit of personal and professional growth through various courses and training seminars has further strengthened my interpersonal and critical thinking skills. This diverse skill set enables me to seamlessly take on multiple roles across any business. My unwavering dedication to achieving goals, combined with a sharp focus on priorities, allows me to tackle challenges with grit and determination. I am passionate about learning, growing, and embracing new opportunities, always striving to contribute to the success of the team and organization. Known for my adaptability and reliability, I remain committed to driving collective success while aligning with the dynamic needs of the business.
Overview
17
17
years of professional experience
Work History
Office Manager
Whole Health Center
05.2024 - Current
- Oversaw daily operations, ensuring a smooth and efficient workflow in a fast-paced environment
- Managed billing and coding for all appointments, ensuring accuracy resulting in timely and correct payouts
- Developed and executed marketing strategies via social media, resulting in 750% increase in reach
- Maintained email marketing list, crafting targeted campaigns to promote services and communicate
Head Of Communications
Denver Dems
05.2024 - Current
- Created targeted content and resulting in increased link clicks by 750%
- Analyzed metrics and data, providing insights resulting in a 5.1k% growth in reach
- Engaged with online community, responding to audience professionally and empathetically
- Managed communication on social media, crafted press releases, and conducted email campaigns
Business Advisor
ADT Security Services
09.2022 - 03.2024
- Marketed towards Businesses both in person and on social media to ensure a revolving full funnel
- Cultivated, fostered and maintained strong client relationships resulting in repeat business and client referrals
- Developed solutions and negotiate effectively with businesses to earn long term contracts
- Routinely adapted to changes in technology, market, policies and procedures
Director
Starlet Hair Salon
12.2017 - 03.2022
General Manager
MakeUpMania
11.2014 - 11.2017
- Analyzed sales data to drive informed decisions
- Conceptualized and executed a plan to handle the shipping backlog
- Executed social media marketing strategies to stimulate growth and achieve measurable results
- Motivated team and fostered a positive work environment
- Conceptualized, planned, and executed traffic driving events
- Analyzed metrics to measure success and identify areas of improvement
- Training and development of team to enhance performance and ensure excellent customer experience
- Streamlined administrative processes to improve office efficiency
- Led and motivated a team of 20+ stylists, providing clear strategic direction and an inspiring work environment
- Successfully planned and executed two major events annually, ensuring seamless operations
- Applied strong problem-solving skills to address complex challenges
- Consistently demonstrating the ability to adapt and handle unforeseen challenges with critical thinking
Administrative
Massage Envy
03.2012 - 08.2014
- Skilled in managing medical files and abiding by HIPPA policy
- Explaining and reviewing contracts with clients
- Provided exceptional customer service both in-person and over the phone
- Strong attention to detail with the ability to prioritize tasks and manage multiple responsibilities
Customer Experience Manager
Gap Inc.
11.2007 - 11.2012
Education
BA - Digital Design
LA Film Institute
01.2020
Skills
- Content Creation
- Mail Chimp
- Web Design
- Canva
- Salesforce Lightning
- Wordpress
- Illustrator
- Photoshop
- Lightroom
- InDesign
- Acrobat
- Excel
- Microsoft Word
- Powerpoint
- Photography
- Videography
- Google Analytics
- SEO
- Social Media Management
- Algorithms
- Leadership
- Strategic Planning
- Project Management
- Innovation
- Problem Solving
- Strong Communication Skills
- Attention to Detail
- Infographics
- Layout
- Typography
- Video Editing
- Visual Communication
- Story Telling
- Vector Graphics
- Product Packaging
- Studio Lighting
- Natural Lighting
- Manual Exposure
Timeline
Office Manager
Whole Health Center
05.2024 - Current
Head Of Communications
Denver Dems
05.2024 - Current
Business Advisor
ADT Security Services
09.2022 - 03.2024
Director
Starlet Hair Salon
12.2017 - 03.2022
General Manager
MakeUpMania
11.2014 - 11.2017
Administrative
Massage Envy
03.2012 - 08.2014
Customer Experience Manager
Gap Inc.
11.2007 - 11.2012
BA - Digital Design
LA Film Institute
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