Bethany Gilpin
Kansas City,MO
Summary
Resourceful Tax Examiner ensuring all tax information is completed according to deadlines and procedures. Organized and coordinated with working a flexible schedule, including weekends and evenings. Outstanding research and writing skills with the creativity to think outside-the-box. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Tax Examiner
Internal Revenue Service, IRS
Kansas City, MO
03.2018 - Current
- Reviewed tax returns to ensure accuracy and compliance with applicable laws, regulations, and policies.
- Identified discrepancies between reported income and expenses, as well as any other irregularities.
- Investigated discrepancies in taxpayer information to determine the appropriate course of action.
- Interpreted federal, state, and local taxation codes for individuals or businesses.
- Collaborated with colleagues to provide guidance on complex issues related to taxes.
- Participated in training sessions designed to stay abreast of current tax laws.
- Researched accounts with reported discrepancies.
- Applied tax accounting principles to prepare and review tax returns and reports for parent corporation and subsidiaries and committed to timely and accurate compliance.
Bank Teller
Armed Forces Bank N.A.
Kansas City, MO
04.2013 - 08.2017
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Performed cash handling duties including counting currency, coins and checks.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Provided assistance to other tellers during peak business hours as needed.
- Researched customer inquires regarding their accounts using internal banking systems.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Assisted customers with basic technical issues related to digital banking platforms.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Education
High School Diploma -
Center Senior High
Kansas City, MO06-1998
Skills
- Auditing Techniques
- Case management skills
- Tax form proficiency
- Research abilities
- Client Confidentiality
- Regulatory understanding
- Research and documentation
- Self Motivation
- Time management abilities
- Time Management
- Professionalism
- Professional Demeanor
- Multitasking
Timeline
Tax Examiner
Internal Revenue Service, IRS
03.2018 - Current
Bank Teller
Armed Forces Bank N.A.
04.2013 - 08.2017
High School Diploma -
Center Senior High
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