Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Bethany Gonnelli

Seekonk ,MA

Summary

Organized and efficient Data Entry Clerk with 11 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Work History

Babysitter

Family Members
North Providence, RI
01.2011 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Made healthy snacks and meals for 2 children.

Overnight Stocker

Target
Smithfield, Rhode Island
11.2021 - 05.2022
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks

Quality Inspector

NN Inc.
Attleboro, MA
12.2020 - 05.2021
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected and packaged products meticulously according to manufacturing specifications.
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Documented findings and produced reports to aide management in assessing and correcting quality concerns.
  • Identified and helped resolve non-conforming product issues.
  • Monitored production operations for compliance with specifications and promptly reported defects.
  • Worked with specific production team members to rectify production issues and maintain high-quality final products
  • Routinely checked measuring equipment to resolve testing problems

Office Clerk

The Miriam Hospital
Providence, RI
06.2017 - 06.2020
  • Signed in couriers that brought in specimens, collect and count bags of specimens, separate the unregistered specimens from the registered specimens by putting them in colored coded buckets and pass out to processors
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Checked documentation for accuracy and validity on updated systems.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Cashier

Kohls
Smithfield , RI
08.2014 - 05.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Processed customer refunds and exchanges according to established guidelines
  • Worked closely with shift manager to solve problems and handle customer concerns

Education

Associate of Administrative Information Technology - Medical Coding

Community College of Rhode Island
Warwick, RI
12.2017

Skills

  • Maintaining Confidentiality
  • Organization and Time Management
  • Self-Motivated
  • Responsible
  • Data Entry
  • MS Office
  • Efficient and Detail-Oriented
  • Empathetic
  • Active Listening
  • Adaptability and Flexibility

Timeline

Overnight Stocker

Target
11.2021 - 05.2022

Quality Inspector

NN Inc.
12.2020 - 05.2021

Office Clerk

The Miriam Hospital
06.2017 - 06.2020

Cashier

Kohls
08.2014 - 05.2017

Babysitter

Family Members
01.2011 - Current

Associate of Administrative Information Technology - Medical Coding

Community College of Rhode Island

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Bethany Gonnelli