Bethany Hackett, BSN, RN
Christus Health
Canton,TX
6
years of professional experience
Detail-oriented and compassionate Registered Nurse with 6+ years of experience varying from: inpatient care, home health case management, population health and phone/triage nursing. Experience in remote work environments and equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results with proven ability to quickly adapt to new environments. Desire to further develop professional skills while bringing a positive attitude and commitment to continuous learning and growth.
Work History
Clinic Phone Nurse
7 Months- Conduct telephone triage and clinical assessments to evaluate patient symptoms, concerns, and healthcare needs.
- Utilize clinical judgment and established protocols to determine appropriate level and urgency of care.
- Collaborate closely with physicians, advanced practice providers, nurses, and clinical staff regarding patient concerns and recommended interventions.
- Serve as a patient advocate and primary point of contact, ensuring patient concerns are communicated accurately to the appropriate care team.
- Educated patients and families on diagnoses, medications, discharge instructions, and self-care practices.
- Prioritized assignments and responded to urgent needs using sound clinical judgment.
- Mentored new nursing staff members, fostering teamwork and improving clinic efficiency.
Post Acute Nurse Navigator
3 Years 5 Months- Managed case load of 350+/- patients with chronic disease in collaboration with their home health agency.
- Ensured best practices for care are implemented under the direction of the physician while meeting the requirements of Medicare regulations for home health services.
- Identified barriers and worked collaboratively with care team to implement practices/actions to overcome these barriers and issues.
- Participated in multidisciplinary case conferences, provided valuable input on patient care plans based on nursing expertise.
- Contributed to the shared savings for the ACO by reporting recommendations to the patient's PCP regarding the appropriate use of home health services.
- Managed and processed the plan of care orders for the 30+ clinics upon receiving them from home health agencies.
- Maintained professional relationships with the patient's interdisciplinary team to ensure positive outcomes.
- Reviewed clinical documentation to assess the patients care received and used clinical judgement to identify risk factors.
RN Field/Case Manager
2 Years 2 Months- Coordinated total plan of care with other health care professionals involved in care and assisted in achieving and maintaining continuity of patient care by planning and exchanging information with physician, family, and community resources.
- Performed various types of home visits such as admission, observe and assess, recertification, wound care and discharge.
- Conducted thorough comprehensive evaluations to determine primary focus of care and set patient-centered attainable goals.
- Formulated and revised a plan of care uniquely based on the patient's needs while considering their level of involvement.
- Docuemented in the electronic medical record (EMR) in accordance with OASIS guidelines.
Medical Surgical Registered Nurse
9 Months- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Managed caseload of 5 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Provided patient-centered discharge planning and education to reduce complications and readmissions.
Education
Bachelor of Science - Nursing
- cum laude graduate
Associate of Applied Science - Nursing
- Alpha Delta Nu Nursing Honors Society
- Vice President of Phi Theta Kappa Iota Alpha Chapter
Associate of Arts
Skills
Patient-Centered Care & Education
Interdisciplinary Team Collaboration
Documentation Accuracy
Chart Auditing & Clinical Documentation Review
Medical Necessity Determination
CMS Guidelines & Compliance
Value-Based Care & Quality Metrics
Conflict Resolution
Remote Work & Time Management
Excellent Written and Verbal Communication Skills
Electronic Medical Records (EMR) Proficiency (e.g.
Epic
Home Care Home Base
etc.)
Microsoft Office Suite (Excel
Word
Outlook
Teams
PP)
Telephone Triage & Patient Support
Physician & Provider Communication
Patient & Family Communication
Chronic Disease Management
Timeline
Clinic Phone Nurse
Christus Health
03.2026 - CurrentRead More
Post Acute Nurse Navigator
Christus Health
05.2023 - CurrentRead More
RN Field/Case Manager
Vital Caring Group
03.2021 - 05.2023Read More
Medical Surgical Registered Nurse
UT Health East Texas
06.2020 - 03.2021Read More
Trinity Valley Community College
Bachelor of Science from Nursing
Read More
Trinity Valley Community College
Associate of Applied Science from Nursing
Read More
Trinity Valley Community College
Associate of Arts
Read More