Summary
Overview
Work History
Education
Skills
Timeline
Generic
Bethany Harding

Bethany Harding

Sun City,AZ

Summary

Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and dependable with strong organizational skills eager to secure entry-level position. Ready to help achieve company goals. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Owner

Magic Of Old Souls'
07.2020 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends

In-Home Hospice/Private Caregiver

Self-employed
08.1999 - 06.2019
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Administered medication as directed by physician.
  • Documented vitals, behaviors, and medications in client medical records.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean, safe, and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Developed rapport to create safe and trusting environment for care.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Server

Olive Garden
11.2004 - 08.2012
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported needs of twenty- person wait staff who attended to specific needs of countless customers daily for Olive Garden Restaurant with social relevancy and intentionality.
  • Increased sales significantly by upselling higher-end products to customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

OTC Manager

Walmart Neighborhood Market
11.2002 - 05.2004
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Collaborated with store manager to maintain daily operations.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Supervised team of front desk agents and helped to resolve issues arising during shifts
  • Developed advanced product knowledge to share current information while generating and delivering products quotes
  • Compiled and analyzed data to determine approaches to improve sales and performance

Assistant Front End Manager

Albertsons Grocery Store
01.1998 - 02.2000
  • Maintained accurate records of sales and financial transactions.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored cash drawers in nine checkout stations to verify adequate cash supply.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained transaction security by verifying payment cards against identification.
  • Confirmed continual compliance with all applicable laws and regulations regarding store operations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.

Education

No Degree - Elementary Education

University of Phoenix
06.2013

GED -

Maricopa Community Colleges - Glendale Community College
10.1998

No Degree - General Studies

Rancho Cucamunga High School
06.1997

Skills

  • Approachable and Outgoing
  • Management Team Leadership
  • Analytical and Critical Thinker
  • Verbal and Written Communication
  • Customer Relations

Timeline

Owner

Magic Of Old Souls'
07.2020 - Current

Server

Olive Garden
11.2004 - 08.2012

OTC Manager

Walmart Neighborhood Market
11.2002 - 05.2004

In-Home Hospice/Private Caregiver

Self-employed
08.1999 - 06.2019

Assistant Front End Manager

Albertsons Grocery Store
01.1998 - 02.2000

No Degree - Elementary Education

University of Phoenix

GED -

Maricopa Community Colleges - Glendale Community College

No Degree - General Studies

Rancho Cucamunga High School

Similar Profiles

CREATE PROFILE
Bethany Harding