Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Bethany Henningsen

Nashua

Summary

Dynamic municipal professional with extensive experience at the City of Fredericksburg, excelling in data management and customer service. Proven track record in budget forecasting and permit processing, fostering collaboration across departments. Recognized for enhancing operational efficiency and promoting high satisfaction through effective communication and conflict resolution.

Overview

20
20
years of professional experience

Work History

City Clerk

City Of Fredericksburg
Fredericksburg
04.2025 - Current
  • Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
  • Maintained computer databases containing records of personnel actions, accounts payable and receivable data and other documents pertaining to city operations.
  • Processed applications for various city permits, licenses and zoning changes in accordance with local ordinances.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Compiled reports that summarized financial transactions of the municipality, such as budget expenditures and revenue sources.
  • Prepared and managed city clerk division budget, forecasting necessary funds for staffing, materials and supplies.
  • Served as notary public and issued various permits and licenses.
  • Established and maintained variety of automated and manual files and records.
  • Organized public hearings on proposed legislation or development projects and provided input into decisions made by the governing body.
  • Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
  • Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
  • Updated municipal codes and city charter documents.
  • Provided administrative support to the Mayor and City Council members, including responding to inquiries and requests for information.
  • Conducted research on issues related to local laws, regulations and policies.
  • Served as a liaison between departments within the city government, providing timely communication regarding progress on projects or initiatives.
  • Attended City Council meetings and recorded minutes of proceedings.

Utility Clerk/ Deputy Clerk

City of Nashua
Nashua
02.2015 - 04.2025
  • Provide support to the citizens of Nashua when calling in or stopping by
  • Answer questions on bills, ordinances, issues and concerns
  • Frequently generated reports for the council, citizens or employees upon request
  • Maintain all databases and bi-monthly reports for records and auditors
  • Handle the software that runs all city utilities, printing and mailing out utility bills
  • Handle payroll
  • Lead communicator between the citizens and the city workers
  • Handle accounts receivable
  • Enter in all One Call locates into their website

Stay at Home Mom

05.2013 - 02.2015
  • Moving to Nashua, I got the house ready and took care of the kids

Loan Assistant

NSB Bank
Northwood
10.2011 - 05.2013
  • Building and maintaining all loans
  • Insurance on loans
  • Escrow taxes
  • Monthly and yearly reports
  • Customer service
  • Loan payments
  • Balancing all loans
  • Building and maintaining credit cards
  • Updating and releasing Abstracts
  • Ordering and releasing of Mortgages

Bank Teller/Personal Banker

First State Bank
Des Moines
01.2005 - 01.2007
  • Customer Services
  • Building and maintaining IRA's, CD's, saving and checking accounts
  • Vault balancing and maintenance

Bank Teller/New Accounts Rep

NSB Bank
Mason City
04.2007
  • Customer Service
  • Building and maintaining IRA's, CD's, savings and checking accounts
  • Vault balancing and maintaining cash levels in 3 locations

Education

High school diploma -

Ventura High School
Ventura, IA
01.1998

Skills

  • Data management
  • Report generation
  • Permit processing
  • Budget forecasting
  • Municipal coding
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Research skills
  • Detail orientation
  • Public speaking
  • Document preparation
  • Time management
  • Effective communication

Hobbies and Interests

  • Spending time with family
  • Bike riding
  • Reading
  • Hiking

References

  • Travis Marvin, 319-239-8415
  • Brenda Roberts
  • Butch Betsinger, 641-330-9048
  • Former Police Chief in Nashua
  • Former Council Member
  • Former Mayor

Timeline

City Clerk

City Of Fredericksburg
04.2025 - Current

Utility Clerk/ Deputy Clerk

City of Nashua
02.2015 - 04.2025

Stay at Home Mom

05.2013 - 02.2015

Loan Assistant

NSB Bank
10.2011 - 05.2013

Bank Teller/New Accounts Rep

NSB Bank
04.2007

Bank Teller/Personal Banker

First State Bank
01.2005 - 01.2007

High school diploma -

Ventura High School

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Bethany Henningsen