Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Hernandez

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Free People
09.2021 - 03.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Sales Associate

Nordstrom
09.2020 - 06.2021
  • Hired for seasonal, but kept my position due to showing my commitment towards my job and excelling in a new app that was given to us to remotely sell with customers and capture their information for future sales.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Nogales High School
La Puente, CA
06.2015

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Attention to Detail
  • Hiring and Training

Timeline

Assistant Store Manager

Free People
09.2021 - 03.2024

Sales Associate

Nordstrom
09.2020 - 06.2021

High School Diploma -

Nogales High School

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Bethany Hernandez